Letitia Lawrence
Harrod,OH
Summary
With a proven track record at Graphic Packaging International, I excel in driving operational excellence and fostering a customer-focused environment. Skilled in documentation control and internal auditing, I thrive on transforming challenges into achievements through effective leadership and collaboration.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
Graphic Packaging International
02.2022 - Current
- Evaluate staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Manage scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
Quality Control Group Leader
Graphic Packaging International
06.2014 - Current
- Mentored junior team members, providing guidance on best practices in quality assurance methodologies and tools.
- Implemented continuous improvement initiatives, resulting in significant reductions in defect rates and customer complaints.
- Managed the investigation of non-conformance issues, implementing corrective actions to prevent future occurrences.
- Conducted regular audits on production lines to identify areas for improvement and ensure compliance with industry regulations.
- Maintained clear communication channels between the quality control team and other departments, fostering a collaborative work environment focused on continuous improvement.
- Promoted a culture of safety and compliance by consistently enforcing policies, procedures, and regulatory guidelines within the quality control department.
- Streamlined quality control processes for increased efficiency and reduced waste.
- Managed and archived quality documentation and participated in internal quality audits.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Education
Basic
Kenton Senior High
Kenton, OH05-1994
Skills
- Operational excellence
- Documentation control
- Customer focus
- Quality management systems
- Product inspection
- GMP auditing
- Problem-solving
- Quality processes
- Issue resolution
- Internal auditing
Timeline
Supervisor of Operations
Graphic Packaging International
02.2022 - Current
Quality Control Group Leader
Graphic Packaging International
06.2014 - Current
Basic
Kenton Senior High
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