Letitia Lawrence
Harrod,OH
Summary
With a proven track record at Graphic Packaging International, I excel in driving operational excellence and fostering a customer-focused environment. Skilled in documentation control and internal auditing, I thrive on transforming challenges into achievements through effective leadership and collaboration.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
Graphic Packaging International
Kenton, OH
02.2022 - Current
- Evaluate staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Manage scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
Quality Control Group Leader
Graphic Packaging International
Kenton, OH
06.2014 - Current
- Mentored junior team members, providing guidance on best practices in quality assurance methodologies and tools.
- Implemented continuous improvement initiatives, resulting in significant reductions in defect rates and customer complaints.
- Managed the investigation of non-conformance issues, implementing corrective actions to prevent future occurrences.
- Conducted regular audits on production lines to identify areas for improvement and ensure compliance with industry regulations.
- Maintained clear communication channels between the quality control team and other departments, fostering a collaborative work environment focused on continuous improvement.
- Promoted a culture of safety and compliance by consistently enforcing policies, procedures, and regulatory guidelines within the quality control department.
- Streamlined quality control processes for increased efficiency and reduced waste.
- Managed and archived quality documentation and participated in internal quality audits.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Education
Basic
Kenton Senior High
Kenton, OH05-1994
Skills
- Operational excellence
- Documentation control
- Customer focus
- Quality management systems
- Product inspection
- GMP auditing
- Problem-solving
- Quality processes
- Issue resolution
- Internal auditing
Timeline
Supervisor of Operations
Graphic Packaging International
02.2022 - Current
Quality Control Group Leader
Graphic Packaging International
06.2014 - Current
Basic
Kenton Senior High