Summary
Overview
Work History
Education
Skills
Certification
Six Sigma Green Belt Process ImprovementCertification
Timeline
Generic

Letitia Polar

Gonzales,la

Summary

Dynamic Training Coordinator and Continual Improvement Leader with a proven track record at Hexion Inc., adept in enhancing employee engagement and learning retention through innovative training modules and mentorship programs. Skilled in both verbal and written communication and learning management systems, I significantly streamlined onboarding processes, achieving a notable increase in productivity.

Experienced with developing and managing training programs that align with organizational goals. Utilizes innovative training methods to enhance learning experiences and employee development. Track record of creating engaging content and fostering inclusive learning culture.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Training Coordinator/Continual Improvement Leader

Hexion Inc.
07.2016 - 03.2023
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department leaders to design customized training plans aligned with organizational goals.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Developed engaging instructional materials, including presentations, handouts, and interactive activities.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
  • Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
  • Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
  • Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
  • Partnered with external vendors to source specialized training content or services when required by organizational needs or strategic priorities.
  • Championed a performance-driven culture by aligning training initiatives with key performance indicators and individual development plans.
  • Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.
  • Enhanced onboarding experience for new hires with structured training program that accelerated their time to productivity.
  • Enhanced employee engagement and learning retention by designing and implementing interactive training modules tailored to diverse learning styles.
  • Implemented mentorship program within training sessions to foster peer-to-peer learning and support.
  • Improved training outcomes with introduction of competency-based assessments, ensuring that training objectives were met.
  • Fostered culture of continuous improvement by soliciting and incorporating feedback from training participants into future sessions.
  • Collaborated with HR to align training initiatives with overall talent development strategies, supporting career progression paths.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Provided coaching and mentoring to employees.
  • Developed and implemented successful onboarding program.
  • Developed job-specific competencies and performance standards.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Devised and implemented processes and procedures to streamline operations.
  • Collected, arranged, and input information into database system.

Silver Recovery Specialist

Hexion Inc.
11.2011 - 07.2016
  • Maintained confidentiality of this process and adhered to Hexion guidelines.
  • Improved customer satisfaction through timely communication and resolution.
  • Supported customers with compassionate when the need for emergency shipments were required.
  • Managed a high volume of accounts while maintaining a professional demeanor and attention to detail.
  • Supported management in identifying opportunities for process improvement within the department''s operations.
  • Optimized workflow processes for increased efficiency, enabling the team to handle more cases effectively.
  • Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
  • Assisted in the development of new policies and procedures to streamline the recovery process and minimize losses.
  • Achieved consistent monthly goals by prioritizing tasks according to urgency and impact on overall business objectives.
  • Coordinated closely with internal departments such as billing, sales, and customer service to address account issues promptly.
  • Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
  • Maintained daily/weekly and monthly inventory. Reported and recorded profit and loss documents.

Process Technician/Laboratory Management

Momentive Specialty Chemicals
11.1999 - 11.2011
  • Worked and trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
  • Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
  • Troubleshot technical issues, implementing solutions to maintain a smooth production process.
  • Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
  • Participated in root cause analysis efforts on process-related issues, offering expertise to identify solutions quickly and effectively.
  • Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
  • Coordinated with engineering teams during equipment upgrades or installation projects, ensuring minimal disruption to ongoing production activities.
  • Monitored all objectives and communicated with various teams regarding performance.
  • Improved product quality with strict adherence to standard
  • Ran all laboratory analysis and calibration (chemical and water testing)
  • Created/authored lab operating procedures and quality control guidelines.
  • Provided hands-on assistance during emergency situations such as equipment malfunctions or shutdowns while maintaining composure under pressure.
  • Enhanced production efficiency by optimizing process parameters and equipment settings.
  • Assisted in the implementation of lean manufacturing techniques, streamlining operations and reducing waste.
  • Complied with safety rules and standards to maximize efficiencies while reducing accidents.
  • Collaborated with cross-functional teams to identify areas of improvement and implement changes for better productivity.
  • Implemented continuous improvement initiatives within the facility, resulting in higher levels of operational excellence.
  • Performed preventive maintenance on equipment during scheduled downtime.
  • Consistently met or exceeded production targets through diligent monitoring of processes and swift resolution of issues.
  • Performed maintenance on machinery and escalated major malfunctions to supervisor for immediate assistance.
  • Performed electrical and mechanical troubleshooting on equipment.
  • Operated all packing and labeling equipment.
  • Attended training seminars and met with vendors to understand new equipment and train other employees.
  • Prevented equipment fires and alerted plant personnel regarding hazards.
  • Maintained detailed records of process data and performance metrics, providing valuable insights for future improvements.
  • Collaborated with engineers in new product introduction phases to develop and verify design changes.

Education

Associate of Science - Electrical And Instrumentation

Associated Builders And Contractors
Baton Rouge, LA
10-1999

Bachelor of Science - Business Education Administration And Management

Southern University And A&M College
Baton Rouge, LA
12-1984

High School Diploma -

East Ascension High School
Gonzales, LA
05-1979

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Training material updates
  • Learning management systems
  • New hire on-boarding
  • Employee coaching
  • E-learning platforms
  • Training best practices
  • Documentation and recordkeeping
  • Orientation and onboarding

Certification

  • Forklift Certification
  • First Aid Certification

Six Sigma Green Belt Process ImprovementCertification

A waste reduction initiative in the silver recovery process that save Hexion money in multiple ways.


Timeline

Training Coordinator/Continual Improvement Leader

Hexion Inc.
07.2016 - 03.2023

Silver Recovery Specialist

Hexion Inc.
11.2011 - 07.2016

Process Technician/Laboratory Management

Momentive Specialty Chemicals
11.1999 - 11.2011

Associate of Science - Electrical And Instrumentation

Associated Builders And Contractors

Bachelor of Science - Business Education Administration And Management

Southern University And A&M College

High School Diploma -

East Ascension High School

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Letitia Polar