Letitia Martel

This role involves a wide range of clerical tasks, both procedural and substantive. The primary responsibilities include providing support for military personnel programs, operations and functions like training, and assignments. Additionally, the job entails offering military pay and personnel services to all Navy personnel, along with transportation and travel claim settlement services to all military, civilian and other Department of Defense sponsored personnel assigned to particular geographic regions. The services offered include receipts/transfers, limited duty/transient processing/monitoring, and service/pay record maintenance. This position encompasses both Human Resources and Military Pay tasks and responsibilities.

Provided policy, guidance and procedures to over 115 Casualty Assistance Representatives. Expedited the processing of over 100 casualty reports leading to the payment of over one million dollars in benefits and entitlements to surviving family members. Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency. Improved office efficiency by effectively managing internal communications and correspondence. Researched, collected, and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior. Communicated with departmental staff to coordinate implementation of people-related services, policies, and programs. Acted as staff member advocate, encouraging, and supporting colleagues to identify and resolve conflicts.

Cashier at El Pollo Loco responsible for greeting guests, taking orders accurately, processing cash and digital payments, and delivering fast, friendly service. Maintained a clean front counter area, handled high-volume rush periods, and ensured a positive guest experience. Coordinated with kitchen staff to ensure order accuracy.