Letitia Scott
Pawtucket,RI
Summary
Dynamic Head Chef with a proven track record at Berkshire Nursing Home, excelling in kitchen management and food safety. Demonstrated leadership in menu development and staff training, enhancing culinary operations and client satisfaction. Committed to sustainable practices and regulatory compliance, fostering a collaborative environment that prioritizes quality and safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Chef
Berkshire Nursing Home
12.2021 - Current
- Guided clients through various recovery options and services.
- Assisted in developing individualized recovery plans for participants.
- Facilitated group sessions to enhance peer support and engagement.
- Coordinated resources and referrals to community services for clients.
- Documented client progress and maintained accurate case notes.
- Collaborated with interdisciplinary teams to ensure comprehensive care delivery.
- Conducted outreach efforts to engage with at-risk populations effectively.
- Implemented feedback mechanisms to improve program effectiveness and participant satisfaction.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Supported management in identifying opportunities for process improvement within the department''s operations.
- Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
- Tracked client participation in treatment services to identify attendance issues.
- Documented case management activity for accurate, reliable records.
Security Officer
Convention Center
10.2019 - 09.2021
- Monitored security systems, ensuring safety protocols were followed during events.
- Conducted regular patrols, identifying and addressing potential security threats proactively.
- Managed entry and exit points to optimize event operations.
- Coordinated emergency response procedures with event staff efficiently.
- Recorded incidents precisely, ensuring comprehensive reports for subsequent analysis.
- Trained new team members on safety protocols and operational procedures effectively.
- Implemented improved surveillance techniques, enhancing overall security effectiveness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Meet Recovery Specialist
Crossroad RI
08.2018 - 01.2019
- Guided clients through various recovery options and services.
- Assisted in developing individualized recovery plans for participants.
- Facilitated group sessions to enhance peer support and engagement.
- Coordinated resources and referrals to community services for clients.
- Documented client progress and maintained accurate case notes.
- Collaborated with interdisciplinary teams to ensure comprehensive care delivery.
- Conducted outreach efforts to engage with at-risk populations effectively.
- Implemented feedback mechanisms to improve program effectiveness and participant satisfaction.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Supported management in identifying opportunities for process improvement within the department''s operations.
- Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
- Tracked client participation in treatment services to identify attendance issues.
- Documented case management activity for accurate, reliable records.
Education
No Degree - Safe Serv
Department of Health And Education
Warwick, RIHigh School Diploma - Medical Assistant
Hope High School
Providence, RI11.2007
Skills
- Food safety
- Kitchen management
- Team management
- Menu development
- Food safety regulations
- Culinary expertise
- Menu supervision
- Kitchen operations
- Regulatory compliance
- Food presentation
- Ingredient selection
- Leadership qualities
- Process improvements
- Fine-dining expertise
- Sanitation standards
- Workflow optimization
- Allergy awareness
- Grilling
- Health regulations
- Ingredient sourcing
- Inventory rotation
- Equipment maintenance
- Food spoilage prevention
- Sustainable practices
- Plating and presentation
- Staff training
- Purchasing management
- Food pairing
- Culinary techniques
- Dish preparation
- Food and beverage pairing
- Food preparation techniques
- Kitchen equipment safety
Certification
Managerial food safety certification
Timeline
Head Chef
Berkshire Nursing Home
12.2021 - Current
Security Officer
Convention Center
10.2019 - 09.2021
Meet Recovery Specialist
Crossroad RI
08.2018 - 01.2019
No Degree - Safe Serv
Department of Health And Education
High School Diploma - Medical Assistant
Hope High School