Letitia Wyatt
Camden,NJ
Summary
Dynamic Remote Medical Billing Representative with expertise in ICD-10 coding and claims processing at PATHS. Proven ability to enhance patient data management and regulatory compliance, while delivering exceptional customer service. Skilled in navigating complex healthcare systems, effectively communicating patient needs, and achieving high satisfaction ratings through proactive problem-solving.
Overview
9
9
years of professional experience
Work History
Remote Medical Billing Representative
PATHS
07.2022 - Current
- Checked claims coding for accuracy with ICD-10 standards.
- Input details into accounts and tracked payments.
- Verified proper coding, sequencing of diagnoses and procedures.
- Updated patient demographics such as address changes or insurance coverage updates within practice management system.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
Remote Patient Navigator Call Center
Virtua Health System
01.2019 - 07.2022
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients.
- Provided assistance to patients and families with navigating the health care system.
- Identified patient needs and desires and communicated to healthcare professionals.
- Assisted with discharge planning processes for hospitalized patients.
- Educated patients on insurance and healthcare plans.
- Engaged with patients to provide critical information.
- Answered incoming calls, scheduled appointments and filed medical records.
Residential Support Professional
Public Patnerships
07.2016 - 01.2019
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Monitored and documented client progress toward meeting goals and objectives.
- Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Supported needs of 15+ residents under long-term care.
Education
High School Diploma -
Cherry Hill West
Cherry Hill, NJ06-1992
Skills
- Claims processing
- ICD-10 coding
- Payment tracking
- Regulatory compliance
- Insurance verification
- Patient data management
- Time management
- Account follow-up
- Professional communication
- Typing 65 wpm
- Customer service
- Healthcare navigation
- HIPAA compliance
- Insurance claims processing
- Electronic health records management
Education and Training
other
Timeline
Remote Medical Billing Representative
PATHS
07.2022 - Current
Remote Patient Navigator Call Center
Virtua Health System
01.2019 - 07.2022
Residential Support Professional
Public Patnerships
07.2016 - 01.2019
High School Diploma -
Cherry Hill West
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