Letizia Williams
Warner Robins,GA
Summary
Results-oriented and decisive leader in the manufacturing industry. Seeks roles as an Operational Manager. Dedicated leader with a demonstrated ability to train, manage and motivate team members to achieve organizational objectives. Experienced Operations Supervisor with over 20 years of experience leading teams and managing daily operations. Proven track record of developing and implementing successful processes and procedures to increase efficiency and productivity. Excellent problem-solving and communication skills.
Overview
34
34
years of professional experience
Work History
Supply Chain Coordinator
Novolex
Covington, GA
08.2025 - Current
- Coordinated supply chain processes to enhance efficiency and reduce delays.
- Analyzed data trends to forecast demand and adjust procurement strategies accordingly.
- Played a key role in successful supply chain projects by effectively managing resources, timelines.
- Directed product flow throughout company.
- Kept stock areas clean, tidy and organized according to facility requirements.
- Established clear goals and objectives for the team, fostering an environment focused on continuous improvement and achievement of desired results.
Operation Supervisor
Kohls DC
Macon, GA
07.2017 - Current
- Led a team of 40-50 operations staff ensuring smooth operations and compliance with company standards.
- Assessed and monitored cargo handling performance to ensure that it was efficient.
- Coordinated with other departments to ensure that cargo was loaded and unloaded on schedule.
- Ensured that cargo was loaded and unloaded in a timely manner.
- Streamlined inventory management process by introducing a new system, reducing stock inaccuracies.
- Developed and conducted training programs for new employees.
Problem Solver
Kohl’s Distribution Center
Macon, GA
08.2008 - 07.2017
- Conduct quality audits to ensure customer is getting superior product
- Manage associate’s time and attendance
- Work closely with team to ensure UPH and CPU goals are achieved
- Implemented a new process that directly improved departments efficiency
- Presented problem-solving strategies at company-wide meetings, fostering a culture of continuous improvement.
- Refined problem-solving skills through continuous learning and professional development opportunities.
Operations Lead
Perdue Farms
Perry, GA
02.2002 - 07.2008
- Trained and onboarded new employees
- Developed staff through coaching and positive feedback
- Provided effective input in staff’s performance assessments
- Oversaw daily operations to ensure safe and productive environment
- Optimized operational processes to reduce costs and improve efficiency.
- Managed a team of 10+ operations staff to ensure successful completion of projects.
- Monitored daily operations to ensure compliance with established policies and procedures.
Shift Manager
Burger King
Fort Valley, GA
03.1997 - 02.2002
- Oversaw staff duties to ensure shift ran smoothly
- Managed staff time and attendance
- Managed service levels to ensure labor met defined target
- Supervised work of other staff members; organized stocks and other essential equipment.
- Supervised up to 21 employees per shift.
- Operated a cash register for cash, check, and credit card transactions with 100% accuracy.
Shift Manager
Church’s Chicken
Fort Valley, GA
06.1992 - 01.1997
- Closely managed food prep process to guarantee safe food preparation
- Managed large amounts of cash
- Effectively managed guest’s customer service concerns
- Created and implemented schedules for each staff member on the assigned shift.
- Assisted with hiring new associates by conducting interviews, background checks, reference checks, etc.
- Educated and trained staff to communicate effectively when talking and assisting customers.
Education
High School Diploma -
G.W. Carver High School
01-1992
Skills
- Ability to review and communicate policy changes and updates
- Ability to build internal and external partnerships to resolve problems
- Good steward of organizational resources
- Flawless organizational skills
- Strong knowledge of warehouse management and automated distribution systems
- Detailed oriented and quality focused
- Strong ability to motivate and lead a team to success
Timeline
Supply Chain Coordinator
Novolex
08.2025 - Current
Operation Supervisor
Kohls DC
07.2017 - Current
Problem Solver
Kohl’s Distribution Center
08.2008 - 07.2017
Operations Lead
Perdue Farms
02.2002 - 07.2008
Shift Manager
Burger King
03.1997 - 02.2002
Shift Manager
Church’s Chicken
06.1992 - 01.1997
High School Diploma -
G.W. Carver High School
AWARDS
Associate of the Quarter – 2013, Associate of the Quarter – 2015