Letnia Ramos
Gaithersburg,MD
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Responsible School Bus Driver operates school bus and other vehicles to transport students to and from designated locations. Conducts safe and orderly loading and unloading of students at specified stops. Communicates bus rules, safety and behavior requirements and addresses improper behavior using appropriate interpersonal skills.
Reliable School Bus Driver operates and safely drives school buses in all weather, road and traffic conditions. Transport passengers to school or special events while complying with traffic rules, regulations and laws. Possesses valid driver's license with appropriate designation required to operate district vehicles.
Attentive Bus Driver with proven experience maintaining order and safety for diverse student populations. Navigates routes for safety-focused pick-ups and drop-offs. Assists disabled passengers with mobility aid storage and seat access.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
19
19
years of professional experience
Work History
School Bus Driver
Sheppard Pratt Early Head Star
Gaithersburg, MD
11.2017 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Developed positive relationships with students through friendly interactions.
- Responded quickly in emergency situations by taking appropriate actions.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
- Kept up-to-date on changes in local roads, traffic patterns, construction projects., that may affect routes or schedules.
- Managed time efficiently so that routes are completed within allotted timespan.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Followed schedules and routes to maintain timely arrivals and departures.
- Assisted with loading and unloading of passengers as needed.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Provided safe and reliable school bus transportation service on fixed routes.
- Learned and followed school transportation procedures.
- Assisted passengers in evacuation of bus in case of emergency.
- Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
- Performed routine bus maintenance and cleaning for ideal condition.
- Reported delays, accidents or other traffic and transportation situations to supervisor.
- Reported accidents and completed required reports.
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
- Cleaned and sanitized bus interiors to lessen germ spread.
- Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
- Complied with local traffic regulations and safety requirements for bus operation.
- Reported bus malfunctions or repairs needed.
- Drove multi-passenger vehicles to transport students between neighborhoods, schools and school activities.
- Maintained order among passengers and explained safety rules and hazards.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Operated bus safety lighting to increase safety during bus stop boarding and departing.
- Performed work assignments according to instructions received.
- Read maps and followed written or verbal driving directions.
- Prepared reports that stated total number of students, hours worked or mileage.
- Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
- Made small repairs to vehicles for safe operations when necessary.
Retail Worker
CVS Pharmacy
Gaithersburg, MD
05.2006 - 05.2017
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
- Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Helped customers by answering questions and locating merchandise.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Managed cash register operations using POS system and processed sales and returns.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Help customers load purchased equipment when necessary.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Completed assigned training to stay updated on important policies and procedures.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted in ringing up sales at registers and bagging merchandise.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Education
Elsik High School
Houston, TXSkills
- Vehicle Maintenance
- Passenger Assistance
- Vehicle inspections
- Behavior Management
- Great attitude
- Transporting Students
- Lifting up to 50 lbs
- Clean DMV record
- Strong safety history
- Safe Driver Training
- Pre-Trip Inspections
- Emergency Procedures
- Route Planning
- Background Checks
- Safe Driving Practices
- DOT Regulations
- Punctuality
- Bus evacuation drills
- HAZMAT endorsement
- Safety equipment usage
- Child Safety Awareness
- Adaptable routes
- Wheelchair lift operation
- Fuel Efficiency
- Drug and alcohol testing
- Passenger Safety
- Schedule Coordination
- Clean Driving Record
- Excellent Communication
- School Bus Policies
- Tires and Brakes Inspections
- First Aid Certification
- Adaptability and Flexibility
- Valid Driver's License
- Active Listening
- Team Collaboration
- Log Book Maintenance
- Relationship Building
- Attention to Detail
- Emergency Exit Door Operation
- Professionalism
- Effective Communication
Timeline
School Bus Driver
Sheppard Pratt Early Head Star
11.2017 - Current
Retail Worker
CVS Pharmacy
05.2006 - 05.2017
Elsik High School