Letticia Boehm
Marietta,OH
Summary
I am a motivated, outgoing, willing to learn, and always room for growth person.
Overview
9
9
years of professional experience
Work History
Server, Expo, Host
IHOP
01.2018 - 02.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Assistant Manager, Cashier
Par Mar Stores
09.2014 - 06.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associate of Applied Science - Social Services Technology
Washington State Community College
12.2024
High School Diploma -
Frontier High School
05.2014
Skills
- Food Delivery
- Daily specials memorization
- Beverage Preparation
- Guest Engagement
- Strong Work Ethic
- Memory retention
- Adaptability
- Active Listening
- Team building
- Continuous Improvement
- Reliability
- Task Prioritization
- Reliable and Responsible
- Warm and Friendly
Timeline
Server, Expo, Host
IHOP
01.2018 - 02.2024
Assistant Manager, Cashier
Par Mar Stores
09.2014 - 06.2017
Associate of Applied Science - Social Services Technology
Washington State Community College
High School Diploma -
Frontier High School