Dedicated and detail-oriented individual desiring to work remote on a part-time basis in a professional, diverse and team building environment where my writing, communication and interpersonal skill sets are utilized and be an asset to the establishment.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Secretary to the Director, NEPA Policy & Complianc
U.S. Department of Energy
Washington, DC
10.1994 - Current
Organized and maintained filing systems for important documents.
Assisted with special projects or tasks related to departmental functions upon request.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Coordinated meeting logistics such as room reservations and post meeting materials
Provided administrative support to the Office Manager and other staff members.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Managed staff calendars and coordinated travel, meeting and hotel accommodations.
Assisted with payroll processing, including verifying and entering employee time sheet
dAssisted with the preparation of presentations for internal and external distribution
Edited and formatted documents and presentations for accuracy, clarity and consistency
Survey Interviewer
Wilson Center for Public Research
Washington, DC
05.2005 - 11.2009
Performed quality control checks on completed surveys before submitting them for analysis.
Interpreted survey questions to interviewees in a manner to not persuade or change responses
Maintained a high level of confidentiality while handling sensitive information related to survey projects.
Coded and inputted survey results accurately to maintain data integrity.
Listened intently and objectively to accurately code responses.
Placed local/global calls according to time zones
Followed detailed instructions for skip and filter questions to obtain and verify complete and valid information.
Used computer-aided telephone interviewing system to record data.
Secretary to Assoc. Director, Ofc of Environment
U.S. Department of Energy
Washington, DC
07.1989 - 10.1994
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Managed Associate Director's calendars and coordinated travel, meeting and hotel accommodations to include obtaining cash advances and reimbursement reports
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Managed multiple calendars and contacts using computer software.
Secretary, Audit Director
IAD, Pension Benefit Guaranty Corporation
Washington, DC
10.1986 - 07.1989
Managed calendar reminders for upcoming deadlines or events associated with the office.
Provided administrative support to the Audit Director and other staff members.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Processed documents and materials for auditor dissemination to appropriate parties.
Prepared audit working papers and schedules to document audit evidence and conclusions
Coordinated travel arrangements, including booking flights, hotel accommodations and ground transportation
Secretary to the Director, Foreign Buyer Prog.
U.S. Department of Commerce
Washington, DC
03.1985 - 10.1986
Managed calendar reminders for upcoming deadlines or events associated with the office.
Organized and maintained filing systems for important documents.
Scheduled trade shows and conferences that resulted in new business leads and opportunities
Worked with Director to understand and interpret Director's vision
Assisted trade specialists and exhibit managers with data entry and inventory within spreadsheet
Maintained spreadsheet correspondence on daily basis by cross referencing and updating data
Secretary, Latin America Division
Export-Import Bank of the United States
Washington, DC
07.1978 - 04.1984
Composed and edited confidential documents, reports, and presentations for executive-level personnel
Schedules and managed executive calendars, ensuring that important meetings and deadlines were met on time
Served as timekeeper, inputting time and leave information for employees
Answered and managed all incoming calls, providing accurate and timely information to callers
Provided administrative support to the Division Director and staff
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Education
Executive Secretarial Degree - Secretarial Studies And Office Administration
Washington School For Secretaries
Washington, DC
06-1978
High School Diploma -
Welch High School
Welch
06-1977
Some College (No Degree) -
Prince George's Community College
Upper Marlboro, MD
Skills
Customer Service
Letter writing
Calendar Management
Payroll Administration
Filing experience
MicroSoft expertise
Affiliations
Member of Blacks In Government (BIG),
Certification
2D & 3D AutoCad; May-Oct 2009
Languages
English
Professional
References
References available upon request.
Timeline
Survey Interviewer
Wilson Center for Public Research
05.2005 - 11.2009
Secretary to the Director, NEPA Policy & Complianc
U.S. Department of Energy
10.1994 - Current
Secretary to Assoc. Director, Ofc of Environment
U.S. Department of Energy
07.1989 - 10.1994
Secretary, Audit Director
IAD, Pension Benefit Guaranty Corporation
10.1986 - 07.1989
Secretary to the Director, Foreign Buyer Prog.
U.S. Department of Commerce
03.1985 - 10.1986
Secretary, Latin America Division
Export-Import Bank of the United States
07.1978 - 04.1984
Executive Secretarial Degree - Secretarial Studies And Office Administration