Summary
Overview
Work History
Education
Skills
Timeline
Generic
Letty Cifra

Letty Cifra

Bellflower,CA

Summary

Accomplished Lead Clerk at Kaiser Permanente, adept in organizational leadership and records analysis, significantly enhanced materials management efficiency.

At ALCOA, excelled in document preparation and meeting facilitation, boosting customer satisfaction. Proven track record in optimizing operations and streamlining data tracking processes, demonstrating exceptional paperwork processing skills and a commitment to excellence. Continually maintains positive attitude while interacting with demanding clients. Primary point of contact for both in-house and external phone and website queries. Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

35
35
years of professional experience

Work History

Lead Clerk

Kaiser Permanente
08.2007 - 11.2021


  • Material management - Procure hospital's medical supplies
  • Mentored junior clerks, providing guidance on best practices and improving overall team performance.
  • Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Managed inventory control for hospital and office supplies, reducing costs and ensuring availability of necessary items.
  • Assisted with budget preparation and expense tracking, helping the department maintain fiscal responsibility.
  • Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery
  • Reviews and submits periodic reports of department receipts and materials distribution to those requiring such information; product supplies for hospital use
  • Prepares or reviews data from hospital departments, central supply and surgery to determine the nature and quantity of items requested; Confers with staff and department heads and materials manager, as necessary, to clarify materials requests/requirements
  • Monitors compliance with current policy for purchasing and receiving materials, recording and reporting transactions, materials distribution and accountability.
  • Reviews and processes appropriate paperwork for the payment of vendors as materials are received.
  • Refers to higher authority requests for items incumbent is not authorized to purchase
  • Maintains inventory records (either manual or computer) in conjunction with supply room, and other areas to assure the maintenance of proper stock levels of materials; Works within and over sees the various distribution and charging systems for materials within the facility;

Administrative Coordinator

ALCOA - Aluminum Company of America
08.1986 - 01.2006

Perform a variety of clerical tasks and provide support to other professionals. Responsibilities include:

  • Communication: Answering and directing phone calls, responding to emails, and taking dictation
  • Scheduling: Organizing and scheduling appointments and meetings, and managing calendars
  • Correspondence: Producing and distributing letters, faxes, memos, and forms, and drafting and editing documents
  • Filing: Developing and maintaining filing systems, and organizing files
  • Reports: Preparing and assisting with regularly scheduled reports, and generating reports
  • Supplies: Ordering office supplies and keeping inventory
  • Travel: Booking travel arrangements
  • Expenses: Submitting and reconciling expense reports
  • Visitors: Welcoming visitors and providing general support
  • Information: Answering questions and requests, and providing information
  • Projects: Handling multiple projects and working on special projects
  • Events: Helping to plan events
  • Databases: Updating information in databases and spreadsheets
  • Logistics: Coordinating logistics for meetings and working with engineering & maintenance staff and outside vendors

Education

Associate of Science - Prerequisite For Associate Degree in Nursing

Trinity College
Quezon City, Manila, Philippines

Associate of Science - Nursing

Cerritos College
Norwalk, CA
06.1983

Skills

  • Organizational Leadership
  • Records analysis
  • Document Preparation
  • Paperwork Processing
  • Customer Satisfaction
  • Data Tracking
  • Meeting facilitation
  • Information Classification

Timeline

Lead Clerk

Kaiser Permanente
08.2007 - 11.2021

Administrative Coordinator

ALCOA - Aluminum Company of America
08.1986 - 01.2006

Associate of Science - Prerequisite For Associate Degree in Nursing

Trinity College

Associate of Science - Nursing

Cerritos College
Letty Cifra