Leundra Duncan
Fort Worth
Summary
Security professional with extensive experience at Allied Universal Security Services, specializing in emergency response and conflict resolution. Demonstrated success in enhancing safety protocols and maintaining order while providing exceptional customer service. Proficient in surveillance techniques and fostering team collaboration to ensure a secure environment for all personnel. As well as an observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods. This career path in corrections not only deepened my sense of duty but also nurtured my resilience and commitment to making a meaningful difference in the community within confined walls.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Security Officer
Allied Universal Security Services
Fort Worth
11.2025 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to detect and prevent unauthorized access or incidents.
- Responded promptly to alarms and emergencies, ensuring appropriate measures were taken.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Collaborated with law enforcement during investigations and emergency response situations.
- Provided customer service by assisting visitors with inquiries and directions on site.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Correctional Officer
Johnson County Corrections Center
04.2022 - 11.2024
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Enforced rules and regulations to maintain order among inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Correctional Officer
LaSalle Corrections
11.2017 - 07.2020
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Enforced rules and regulations to maintain order among inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Store Associate
Big Lots
02.2017 - 01.2018
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Store Associate
Corner Store Valero
04.2015 - 07.2016
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Maintained tidy and organized store to comply with cleanliness standards.
Education
High School Diploma -
Keene Wanda R. Smith High School
Keene, TX05-2012
Skills
- First aid training
- Safety protocols
- Surveillance methods
- Emergency response
- De-escalation strategies
- Conflict resolution
- Mental health awareness
- Restraint techniques
- Customer service excellence
- Cash handling accuracy
- Attention to detail
- Organizational skills
- Team collaboration
Accomplishments
- Promoted to Level II Corrections Officer after 5 years of employment.
- Routinely supervised more than 1000 detainee inmates.
- Seized numerous weapons during random cell searches.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Security License - Texas Online Private Security
Timeline
Security Officer
Allied Universal Security Services
11.2025 - Current
Correctional Officer
Johnson County Corrections Center
04.2022 - 11.2024
Correctional Officer
LaSalle Corrections
11.2017 - 07.2020
Store Associate
Big Lots
02.2017 - 01.2018
Store Associate
Corner Store Valero
04.2015 - 07.2016
High School Diploma -
Keene Wanda R. Smith High School