Leundra Duncan
Cleburne,TX
Summary
Accomplished Correctional Officer with a proven track record at Johnson County Corrections Center, showcasing expertise in emergency response and de-escalation techniques. Excelled in reducing contraband and enhancing inmate supervision through vigilant monitoring and conflict resolution skills. Demonstrated exceptional team collaboration and mental health awareness, contributing to a safer, more efficient correctional environment.
Knowledgeable correctional officer with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
10
10
years of professional experience
Work History
Correctional Officer
Johnson County Corrections Center
04.2022 - 11.2024
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Enforced rules and regulations to maintain order among inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Correctional Officer
LaSalle Corrections
11.2017 - 07.2020
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Enforced rules and regulations to maintain order among inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Store Associate
Big Lots
02.2017 - 01.2018
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Store Associate
Corner Store Valero
04.2015 - 07.2016
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Maintained tidy and organized store to comply with cleanliness standards.
Education
High School Diploma -
Keene Wanda R. Smith High School
Keene, TX05-2012
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Restraint techniques
- Customer service
- Cash handling accuracy
- Attention to detail focus
- Organization
- Team collaboration
Accomplishments
- Promoted to Level II Corrections Officer after 5 years of employment.
- Routinely supervised more than 1000 detainee inmates.
- Seized numerous weapons during random cell searches.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Correctional Officer
Johnson County Corrections Center
04.2022 - 11.2024
Correctional Officer
LaSalle Corrections
11.2017 - 07.2020
Store Associate
Big Lots
02.2017 - 01.2018
Store Associate
Corner Store Valero
04.2015 - 07.2016
High School Diploma -
Keene Wanda R. Smith High School
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