Leung Tsz Wai, Serena
Kowloon
Summary
Dedicated Pharmacist with diverse experience in healthcare settings. Brings strong communication, organisational, and analytical skills to support pharmacy operations and ensure high-quality patient care. Demonstrates adaptability and a collaborative spirit in team environments.
Overview
5
5
years of professional experience
Work History
Registered Pharmacist
Lok Sin Tong Community Pharmacy
09.2026 - Current
- Provide detailed counselling to patients, including new patients, and those starting new medications.
- Train dispensers on medication-related topics and dispensing best practices.
- Conduct medication verification and dispensing in accordance with established protocols.
- Respond to medication concerns and questions via WhatsApp, including preparation support for long prescriptions.
Pharmacy Intern
Tseung Kwan O Hospital
01.2026 - 06.2026
- Performed core duties, including vetting intravitreal prescriptions, chemotherapy refill coupons, processing dangerous drug transactions, conducting weekly dangerous drug counts, and faxing CAPD records.
- Supported inpatient and outpatient pharmacy operations in the main dispensary, including medication verification and dispensing.
- Observed daily pharmacy operational services, including medication top-up, prepacking, and ward returns.
- Observed specialist clinical pharmacy services in the DOAC Clinic, Osteoporosis Clinic, Rheumatology Clinic, and Oncology Clinic, as well as ward pharmacy services.
- Observed Family Medicine Clinic services, including MMCC, to understand clinic workflow and operations in support of main pharmacy services.
- Completed a clinical rotation at United Christian Hospital, observing the aseptic preparation of total parenteral nutrition (TPN) solutions and cytotoxic drugs.
Pharmacy Intern
GlaxoSmithKline
07.2025 - 12.2025
- Supported cross-functional operations across Medical Affairs, Regulatory Affairs, Quality Affairs, Sales and Marketing, and Clinical Research departments.
- Contributed to the medical and commercial strategy of a new Hepatitis B medication through in-depth disease research, market analysis, and product positioning; participated in medical conferences to engage with specialists.
- Managed regulatory registration of a multiple myeloma medication with the Drug Office; coordinated with multiple departments to ensure smooth approval, and prepared all required documentation.
- Developed and delivered training presentations on Shingrix to sales teams, equipping them with comprehensive medical information, key selling points, and strategies to strengthen promotional effectiveness.
Student Helper
DCH Auriga
06.2025 - 06.2025
- Supported the logistics of the Dangerous Drugs team, such as packing the DD drugs for delivery and performing stocktaking of the DD room.
- Assisted with tasks assigned by the QA and RA departments, such as drafting the letter responding to complaints, and registering new drug with the Drug Office.
Student Helper
Hong Kong Pharmacy Conference
02.2024 - 02.2024
- Supported the logistics at the registration counter, including welcoming the VIPs and the guests.
Student Helper
Watsons (Mong Kok)
09.2023 - 12.2023
- Assisted in medication counselling under the supervision of a pharmacist.
Student Volunteer
Tseung Kwan O Hospital
08.2023 - 08.2023
- Assisted in dispensing the medications under the supervision of experienced pharmacists and dispensers.
Student Assistant
Department of Pharmacology and Pharmacy, HKU
06.2023 - 08.2023
- Assisted in the preparation of lecture notes for HKU BPharm students, and designed clinical cases for the students under the Medical Faculty.
Student Helper
Lok Sin Tong Community Pharmacy
07.2023 - 07.2023
- Assisted in the daily operation of this community pharmacy, including performing the counselling of different medications and inputting patients’ records into the computer system.
Student Helper
A-Lively Community Pharmacy
05.2023 - 05.2023
- Assisted in the collection of public opinions regarding the services of this pharmacy.
Student Helper
Mannings (Domain)
01.2023 - 05.2023
- Assisted in the product information research and inventory maintenance
Student Helper
Hong Kong Pharmaceutical Care Foundation (HKPCF)
01.2022 - 05.2022
- Assisted in prepacking and transporting medications for COVID patients.
Education
Bachelor of Pharmacy -
The University of Hong Kong
06.2025
One-month Exchange Studied Pharmacy and Marketing -
University of Cambridge
07.2024
One-month Exchange Studied Pharmacy -
The University of British Columbia
06.2023
Skills
- Patient counselling and pharmacotherapy knowledge
- Medication verification
- Clinical research
- Multitasking efficiency
Hobbies and interests
- Badminton
- Tennis
- Latte art
School Participation
HKUAPP | Apr 2024
- Served as the PIC of BBQ gathering event for the lecturers, alumni and students of HKU Pharmacy
- Helped in better connecting all the participants within the whole HKU pharmacy “family"
Pharmacists Connect | Jul 2023
- Served as the PIC of PHAR-YES
- Organized the camp and workshop for the secondary students to experience the student life as a Pharmacy student in University
HKU/ HKUMED | 2022 – 2025
- Serve as the Student Ambassador of HKU and HKUMED
- Assist in organizing and conducting student-led activities like leading campus tour, being Joma in HKU Academy for the Talented summer programs etc.
Pharmacy Society | 2022 – 2023
- Served as the Chairperson of Pharmacy Society
- Led the Pharmacy Society to organize different kinds of programs and activities for the HKU Pharmacy students like Orientation Series for the Freshmen, Annual Dinner for all HKU Pharmacy professors, lecturers and students
- Led the Pledge of Professionalism for the White Coat Ceremony in 2023 and 2024
Medical Student Council | 2022 – 2023
- Served as the Councilor of Medical Student Council
- Involved in discussing the details of the activities held under Medical Society and monitored the operation of different societies under Medical Faculty
BPharm Programme Info Day | Oct 2022, Oct 2023
- Served as the student helper in the Info Day
- Helped in demonstrating some practical skills that will be learnt during lessons like making of hand sanitizer
- Answered the questions from the visiting parents and secondary students
Timeline
Registered Pharmacist
Lok Sin Tong Community Pharmacy
09.2026 - Current
Pharmacy Intern
Tseung Kwan O Hospital
01.2026 - 06.2026
Pharmacy Intern
GlaxoSmithKline
07.2025 - 12.2025
Student Helper
DCH Auriga
06.2025 - 06.2025
Student Helper
Hong Kong Pharmacy Conference
02.2024 - 02.2024
Student Helper
Watsons (Mong Kok)
09.2023 - 12.2023
Student Volunteer
Tseung Kwan O Hospital
08.2023 - 08.2023
Student Helper
Lok Sin Tong Community Pharmacy
07.2023 - 07.2023
Student Assistant
Department of Pharmacology and Pharmacy, HKU
06.2023 - 08.2023
Student Helper
A-Lively Community Pharmacy
05.2023 - 05.2023
Student Helper
Mannings (Domain)
01.2023 - 05.2023
Student Helper
Hong Kong Pharmaceutical Care Foundation (HKPCF)
01.2022 - 05.2022
Bachelor of Pharmacy -
The University of Hong Kong
One-month Exchange Studied Pharmacy and Marketing -
University of Cambridge
One-month Exchange Studied Pharmacy -
The University of British Columbia