Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leura Sarmiento

Orlando

Summary

Motivated and adaptable professional with hands-on experience in customer service, office administration, and legal support. Proven ability to multitask in fast-paced environments, with a strong foundation in document management, client communication, and team collaboration. Known for being dependable, detailed oriented, and eager to learn, with passion for helping others.

Overview

3
3
years of professional experience

Work History

Legal Assistant

Jeffery M. Byrd, P.A.
02.2024 - Current
  • Began as a File Clerk, organizing files, managing physical records.
  • Assisted with light administrative tasks as needed to support legal staff.
  • Promoted to Receptionist, managing front desk operations, client communication, and high-volume phone lines.
  • Handled incoming/outgoing mail, coordinated deliveries, and scanned/uploaded legal documents into the right corresponding case file.
  • Currently serving as a Legal Assistant, supporting my attorney with drafting documents, filing pleadings, and managing case calendars.
  • Communicate with clients, courts, and other legal professionals to assist in case progression.

Cashier/Retail Sales Associate

Hobby Lobby
11.2022 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Provided friendly customer service and answered questions regarding store products and promotions.
  • Assisted with restocking merchandise and organizing shelves to maintain visual standards.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Crew Member

Checkers Restaurant
02.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Contributed to fast-paced team environment while maintaining a positive customer service experience.
  • Promoted to Trainee role; responsible for training new hires at the fry station and drive-thru operations.

Education

Lake Nona High School
Orlando, FL

Skills

  • Client- Facing Interaction
  • Adaptability
  • Microsoft Office (Word, Outlook)
  • Professional Phone Etiquette
  • Initiative & Willingness to Learn

Timeline

Legal Assistant

Jeffery M. Byrd, P.A.
02.2024 - Current

Cashier/Retail Sales Associate

Hobby Lobby
11.2022 - 02.2024

Crew Member

Checkers Restaurant
02.2022 - 11.2022

Lake Nona High School

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