Levaughn Kyles
Chicago,IL
Overview
10
10
years of professional experience
Work History
Armed Security Officer
DeLuca Associates Inc
Chicago, IL
12.2021 - Current
- Conducted patrols in designated areas to uncover suspicious activities and individuals.
- Monitored surveillance systems for signs of criminal behavior or policy breaches.
- Inspected equipment regularly for operational integrity, responding promptly to failures.
- Facilitated law enforcement support for suspect apprehension when circumstances required.
- Managed crowd control during events to uphold public order and security measures.
- Accompanied celebrity clientele, focusing on safety and confidentiality throughout engagements.
- Adhered strictly to all company policies related to Loss Prevention operations.
Supervisor
AMC Theatres
Chicago, IL
11.2015 - 06.2021
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Maintained positive working relationship with fellow staff and management.
- Collaborated with other departments to coordinate workflow processes between teams.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
Bachelor of Arts - Justice Administration
Blackburn College
Carlinville, IL05-2020
Skills
- Conflict resolution
- Threat assessment
- Communication skills
- Firearms proficiency
- Team building
- Policy enforcement
- Customer service
- Attention to detail
Timeline
Armed Security Officer
DeLuca Associates Inc
12.2021 - Current
Supervisor
AMC Theatres
11.2015 - 06.2021
Bachelor of Arts - Justice Administration
Blackburn College