Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Non-Profit Director
Something About Love Foundation
03.2017 - 02.2023
Acted with integrity, honesty and knowledge to promote company's vision.
Analyzed problems and worked with teams to develop solutions.
Supervision of subordinate staff.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Researching information from internal and external sources.
Developed detailed plans based on broad guidance and direction.
Supervision of subordinate staff.
Providing Administrative/program support to professional staff and management.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive team relations by addressing problems head-on and implementing successful corrective actions.
Reviewed book content and illustrations for style, grammar, accuracy and consistency.
Fact-checked books by carrying out research and confirming sources.
VP/General Manager of Operations
All That Is Entertainment
02.2011 - 05.2017
Directly responsible for implementing direction given from CEO and President.
Headed day-to-day operations.
Recruited, interviewed and hired employees.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Overseas each department including Promotions, New Media, Marketing, A&R, PR, Sales and Company Attorney.
Responsible for budgets over $15 Million.
Helped negotiated contracts with label and artists.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Responsible for accounts payable and receivable.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Maintained human resources regulatory compliance with local, state and federal laws.
Identified issues with production, workforce, and material sourcing and implemented successful solutions.
Prepared annual budgets with controls to prevent overages.
Manager of Operations
W.U. Music Inc.
01.2005 - 01.2011
Directly reported to Owner of W.U. Music.
Performing secretarial duties in support of Owner and VP.
Worked with promotional regional staff to ensure weekly record knowledge and schedule.
Responsible for reporting BDS results and all scheduling.
Introduced new methods, practices, and systems to reduce turnaround time.
Reviewed and managed all incoming and outgoing invoicing.
Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Answered high volume of phone calls and email inquiries.
Screened calls and emails and responded accordingly to support executive correspondence.
Filed paperwork and organized computer-based information.
Handled incoming and outgoing mail, email and faxes.
Coordinator & Assistant to Senior VP of Promotions
Interscope Records, Universal Music Group
12.2002 - 12.2004
Coordinate all schedules for all artist promotional events.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Entered data, generated reports, and produced tracking documents.
Answered high volume of phone calls and email inquiries.
Processed travel expenses and reimbursements for executive team and senior management group.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Gathered and organized materials to support operations.
Prepared agendas and took notes at meetings to archive proceedings.
Collected and analyzed business data from various departments to prepare reports and presentations for management.
Tracked records, filed documents and maintained communication between record label and promotional staff.
Oversaw appointment scheduling and itinerary coordination for staff.
Handled confidential and sensitive information with discretion and tact.
Screened calls and emails and responded accordingly to support executive correspondence.
Filed paperwork and organized computer-based information.
Handled incoming and outgoing mail, email and faxes.
Updated and maintained confidential databases and records.
Coordinator & Assistant to Senior VP of Promotions
Geffen Records
10.2001 - 11.2002
Coordinate all schedules for all artist promotional events.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Entered data, generated reports, and produced tracking documents.
Answered high volume of phone calls and email inquiries.
Processed travel expenses and reimbursements for executive team and senior management group.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Gathered and organized materials to support operations.
Prepared agendas and took notes at meetings to archive proceedings.
Collected and analyzed business data from various departments to prepare reports and presentations for management.
Tracked records, filed documents and maintained communication between record label and promotional staff.
Oversaw appointment scheduling and itinerary coordination for staff.
Handled confidential and sensitive information with discretion and tact.
Screened calls and emails and responded accordingly to support executive correspondence.
Filed paperwork and organized computer-based information.
Handled incoming and outgoing mail, email and faxes.
Updated and maintained confidential databases and records.
Executive Assistant to Senior Vice President
Dreamworks Record Label
08.2000 - 09.2001
Processed travel expenses and reimbursements for executive team and senior management group.
Answered high volume of phone calls and email inquiries.
Organized and coordinated conferences and monthly meetings.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Volunteered to help with special projects of varying degrees of complexity.
Updated and maintained confidential databases and records.
Handled incoming and outgoing mail, email and faxes.
Executive Assistant to VP of Urban Promotions
Priority Records
06.1998 - 07.2000
Organized and coordinated conferences and weekly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Answered high volume of phone calls and email inquiries.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Education
Certificate - Advanced Esthetican
NIMA National Institute of Medical Aesthetics
01.2024
High School Diploma -
Augusta High School
Augusta, Arkansas
05.1986
Skills
Fundraising expertise
Partnership Building
Resource development
Volunteer Management
Media Relations
Business Development
Operations Support
Staff Management
Public Speaking
Decision-Making
Teamwork and Collaboration
Business Administration
Performance Management
Additional Information
US Army Veteran - 9 1/2 years of service
Supply Specialty
Primary Leadership Development Course Instructor
Timeline
Non-Profit Director
Something About Love Foundation
03.2017 - 02.2023
VP/General Manager of Operations
All That Is Entertainment
02.2011 - 05.2017
Manager of Operations
W.U. Music Inc.
01.2005 - 01.2011
Coordinator & Assistant to Senior VP of Promotions
Interscope Records, Universal Music Group
12.2002 - 12.2004
Coordinator & Assistant to Senior VP of Promotions
Geffen Records
10.2001 - 11.2002
Executive Assistant to Senior Vice President
Dreamworks Record Label
08.2000 - 09.2001
Executive Assistant to VP of Urban Promotions
Priority Records
06.1998 - 07.2000
Certificate - Advanced Esthetican
NIMA National Institute of Medical Aesthetics
High School Diploma -
Augusta High School
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