Skilled Support Technician enthusiastic about helping facility run smoothly by providing top-notch support. Bringing 2 years' experience in production equipment. Proficient in equipment operations and repairs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Support Technician
Ocean Spray Cranberries INC
Kenosha, WI
02.2021 - Current
Knowledge off all machinery to ensure that lines continue to run while giving the operators their scheduled breaks.
Able to load and unload product to and from truck to maintain productivity
Knowledge of proper sanitation procedures to stay with the FDA standard of practice
Ability to work with Supervisors and Leadership to assist in the flow of production and production schedule
Welder
Fabricated Metal Products
Cudahy, WI
09.2017 - 01.2021
Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
Constructed templates and jigs for fabrication according to blueprints.
Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
Repaired broken or cracked parts using cutting torches and welding equipment.
Inspected completed work for conformance to specifications using various instruments.
Maintained a clean working environment by removing scrap metal from work areas.
Welder
Helgesen Industries
Hartford, WI
08.2016 - 04.2017
Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
Constructed templates and jigs for fabrication according to blueprints.
Inspected completed work for conformance to specifications using various instruments.
Culinary Team Leader
Brinker Internationl, Chili's Grill & Bar
Little Rock, AR
01.2008 - 08.2016
Provided guidance and support to culinary team members, ensuring they had the necessary resources to complete tasks.
Ensured all kitchen staff maintained a high standard of food safety and sanitation practices.
Trained new culinary team members on proper techniques, equipment use, and safety protocols.
Monitored quality of ingredients used in preparation of meals and adjusted recipes accordingly.
Directed restaurant operations during peak times, managing workflow, delegating tasks, and overseeing customer service standards.
Resolved customer complaints promptly and efficiently to maintain a positive reputation for the business.
Inspected workstations at regular intervals to ensure cleanliness, organization, and compliance with health codes.
Assessed staffing needs based on projected sales volumes and planned schedules accordingly.
Maintained accurate records of supplies purchased from vendors as well as inventory levels within the kitchen.
Education
Master Welder - Welding Engineering
Tulsa Welding School
Tulsa, OK
08.2000
Skills
System Maintenance and Repair
Application Support
User Training
Issue Resolution
Troubleshooting
User Training Expertise
Affiliations
Union steward for local IAM Machinists
Love for grilling and smoking meats
Certification
Forklift operations
Welding
Accomplishments
Leadership 1 training
Teamlead
Timeline
Support Technician
Ocean Spray Cranberries INC
02.2021 - Current
Welder
Fabricated Metal Products
09.2017 - 01.2021
Welder
Helgesen Industries
08.2016 - 04.2017
Culinary Team Leader
Brinker Internationl, Chili's Grill & Bar
01.2008 - 08.2016
Master Welder - Welding Engineering
Tulsa Welding School
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