Levi Arviso
Kirtland,NM
Summary
Driven and adaptable professional with a track record of enhancing team efficiency and customer satisfaction at Atlantic Aviation. Excelled in ramp safety awareness and fuel quality control, alongside demonstrating exceptional teamwork and problem-solving abilities. Achieved significant improvements in operational procedures, contributing to a safer and more productive work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
LST
Atlantic Aviation
Farmington, NM
11.2021 - Current
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Excellent communication skills, both verbal and written
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Passionate about learning and committed to continual improvement
- Worked flexible hours across night, weekend, and holiday shifts
- Managed time efficiently in order to complete all tasks within deadlines
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team
- Contributed to sales growth by upselling products and services based on individual customer requirements
- Collaborated with team members to develop best practices for consistent customer service delivery
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members in techniques necessary to complete job tasks
- Improved fuel efficiency by closely monitoring equipment and promptly addressing any issues
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
Line Cook
Pizza Hut
Farmington, NM
08.2021 - 11.2021
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Increased kitchen productivity by keeping tools organized for easy access when needed
- Boosted employee morale through positive attitude, willingness to assist others when needed
- Kept kitchen clean and organized by performing daily maintenance tasks
- Followed health, safety and sanitation guidelines while preparing and serving food
- Prepared and cooked meals according to recipes and customer specifications.
CSR
Pizza 9
Farmington, NM
11.2020 - 04.2021
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business
- Answered customer telephone calls promptly to avoid on-hold wait times
- Answered constant flow of customer calls with minimal wait times
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Prepared and cooked full course meals based on restaurant recipes and specifications
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Kirtland High School
Kirtland, NM05.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Ramp Safety Awareness
- Aircraft fueling
- Fuel Quality Control
- Emergency Response Procedures
- Equipment Inspection
- De-icing Procedures
- Ground Power Unit Operation
- Refueling Truck Operation
- Towbar and Tug Operation
Certification
Certified Tow Operator, Atlantic Aviation, 11/2022
Additional Information
Jimmy Curly Jr
(505)-363-6908
Ellisa Begay
(505)-419-3484
Justy Joe-Antonio
(505)-635-1266
Kevin Sweek
(505)-402-4479
Timeline
LST
Atlantic Aviation
11.2021 - Current
Line Cook
Pizza Hut
08.2021 - 11.2021
CSR
Pizza 9
11.2020 - 04.2021
High School Diploma -
Kirtland High School