Summary
Overview
Work History
Education
Skills
Timeline
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Levi Atkinson

Lakeland,FL

Summary

Dynamic professional with experience at Verizon - Intelogix in fraud detection and customer relationship management. Proven ability to interpret data and manage cases effectively, ensuring compliance and security. Recognized for training new hires and enhancing team performance, demonstrating strong adaptability and communication skills in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Legal Assistant

MTM Law Firm
Lakeland, FL
10.2025 - Current
  • File orders and petitions for probate cases using the E-filing portal.
  • Draft documents for deeds, wills, and inventory of assets.
  • Speak to potential clients and gather information for intake forms.
  • Experience with Word, Clio, e-filing, Clerk of Courts, filing orders and cases, probate law, estate planning, and trust administration.

Account Support Executive

Entergy
05.2023 - 11.2025
  • Communicated customer outages to repair technicians.
  • Scheduled technicians work in a timely fashion.
  • Set up deferred payment arrangements and extensions for customers who could not pay on time.
  • Secured sensitive, private, and legally protected data.

Fraud Prevention Specialist

Verizon - Intelogix
02.2018 - 05.2023
  • Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.
  • Reviewed documents to find inconsistencies and evidence.
  • Trained new hires and assigned them to projects based on skill and ability.

Education

High School Diploma -

Lake Gibson Senior High School
Lakeland, FL
06-2012

Some College (No Degree) - Cyber Security

Hillsborough Community College
Plant City, FL

Skills

  • Data interpretation
  • Research efficiency
  • Case management
  • Document preparation
  • File management
  • Time management
  • Effective communication
  • Adaptability
  • Fraud detection
  • Customer relationship management

Timeline

Legal Assistant

MTM Law Firm
10.2025 - Current

Account Support Executive

Entergy
05.2023 - 11.2025

Fraud Prevention Specialist

Verizon - Intelogix
02.2018 - 05.2023

High School Diploma -

Lake Gibson Senior High School

Some College (No Degree) - Cyber Security

Hillsborough Community College
Levi Atkinson