Adaptable professional with a quick learning ability and a talent for adjusting to new environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cemetery Specialist
Evergreen Washelli Funeral Homes . Cremations . Cemeteries
Seattle, WA
04.2023 - Current
Prepared paperwork for the Grounds crew.
Researched customer's trusts and properties.
Purchased merchandise for the cemetery.
Facilitated communication between Sales and Grounds
Performed weekly and monthly audits
Customer Support Specialist
PTLA Property Management
Bellingham, WA
04.2022 - 04.2023
Managed several properties.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Wrote and implemented new training protocol to assist with training new members of my team
Dispatcher
Boundary Bay Brewery & Bistro
Bellingham, WA
01.2021 - 12.2022
Answered and routed phone calls
Entered orders into the Point of Service system
Assisted the accountant
Education
Associate of Arts - Administrative Assistance
Bellingham Technical College
Bellingham, WA
06-2022
Bachelor of Arts - Linguistics
Western Washington University
Bellingham, WA
05-2017
Skills
Customer relations
Microsoft Office
Typing speed 60 words per minute
Experience learning industry-specific software
Coordinating with outside vendors
Certification
Notary License
Timeline
Cemetery Specialist
Evergreen Washelli Funeral Homes . Cremations . Cemeteries
04.2023 - Current
Customer Support Specialist
PTLA Property Management
04.2022 - 04.2023
Dispatcher
Boundary Bay Brewery & Bistro
01.2021 - 12.2022
Notary License
Associate of Arts - Administrative Assistance
Bellingham Technical College
Bachelor of Arts - Linguistics
Western Washington University
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