Summary
Overview
Work History
Education
Skills
Timeline
Manager
Levi Bochmeyer

Levi Bochmeyer

Splendora,TX

Summary

Proven leader with extensive experience at NTB-National Tire & Battery, adept in staff management and project management. Excelled in enhancing customer satisfaction and team performance through effective coaching and mentoring. Skilled in negotiation and machinery operation, consistently achieving goals with a focus on high-quality outcomes and efficiency.

Overview

13
13
years of professional experience

Work History

Manager

Ntb
11.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Service Manager

NTB-National Tire & Battery
06.2021 - 11.2022
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.

Foreman

American Services Contracting
05.2018 - 03.2022
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
  • Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.

Railhand

Vision Industrial Services
06.2016 - 05.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Turkey Loader

Pleasent Grove Loading
02.2012 - 02.2016
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Followed all safety and security protocols to minimize risk of injury.

Education

None - Mathmatics

Neosho High School
Neosho, MO
05.2011

Skills

Mathematical calculations

Timeline

Manager

Ntb
11.2022 - Current

Service Manager

NTB-National Tire & Battery
06.2021 - 11.2022

Foreman

American Services Contracting
05.2018 - 03.2022

Railhand

Vision Industrial Services
06.2016 - 05.2018

Turkey Loader

Pleasent Grove Loading
02.2012 - 02.2016

None - Mathmatics

Neosho High School

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Levi Bochmeyer