Levi Bochmeyer
Splendora,TX
Summary
Proven leader with extensive experience at NTB-National Tire & Battery, adept in staff management and project management. Excelled in enhancing customer satisfaction and team performance through effective coaching and mentoring. Skilled in negotiation and machinery operation, consistently achieving goals with a focus on high-quality outcomes and efficiency.
Overview
13
13
years of professional experience
Work History
Manager
Ntb
Humble, TX
11.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Service Manager
NTB-National Tire & Battery
Humble, TX
06.2021 - 11.2022
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
Foreman
American Services Contracting
Walls, MS
05.2018 - 03.2022
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
Railhand
Vision Industrial Services
DeQuincy, LA
06.2016 - 05.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Turkey Loader
Pleasent Grove Loading
Pineville, MO
02.2012 - 02.2016
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Followed all safety and security protocols to minimize risk of injury.
Education
None - Mathmatics
Neosho High School
Neosho, MO05.2011
Skills
Mathematical calculations
Business planning
Coaching and mentoring
Verbal and written communication
Contract Management
Project Management
Budgeting
Negotiation
Sales and marketing
Materials handling
Plumbing
Equipment operation
Staff Management
Construction management
Hand and power tools
Machinery operation
Timeline
Manager
Ntb
11.2022 - Current
Service Manager
NTB-National Tire & Battery
06.2021 - 11.2022
Foreman
American Services Contracting
05.2018 - 03.2022
Railhand
Vision Industrial Services
06.2016 - 05.2018
Turkey Loader
Pleasent Grove Loading
02.2012 - 02.2016
None - Mathmatics
Neosho High School