Levi Burkleo
Albany
Summary
Developed key skills in fast-paced sales environment, including team leadership, strategic planning, and customer relationship management. Proven ability to drive sales growth and enhance team performance. Looking to transition these skills into new field, contributing to dynamic and results-oriented team.
Overview
4
4
years of professional experience
Work History
Call Center Team Leader
Southern Adventist University
10.2023 - Current
- Led team of customer service representatives to enhance performance and service quality.
- Developed training materials to improve onboarding processes for new hires.
- Implemented call monitoring systems to evaluate and enhance agent performance.
- Coordinated workflow among team members to ensure efficient call handling.
Sales Manager
Hawx Pest Control
05.2023 - Current
- Collaborated with team to understand customer needs and preferences.
- Assisted in developing sales strategies to enhance customer engagement.
- Researched market trends to identify potential sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Participated in training sessions to learn effective sales techniques.
Deli Clerk
IGA Supermarket
10.2021 - 03.2022
- Trained new staff on deli operations and customer service standards.
- Processed customer orders accurately, ensuring satisfaction and timely service.
- Maintained cleanliness and organization in deli area, adhering to food safety regulations.
- Assisted in inventory management, tracking stock levels to prevent shortages.
Education
Bachelor of Science - Nursing
Southern Adventist University
Collegedale, TN05-2026
Skills
- Team management
- Escalation handling
- Call routing
- Workforce planning
Timeline
Call Center Team Leader
Southern Adventist University
10.2023 - Current
Sales Manager
Hawx Pest Control
05.2023 - Current
Deli Clerk
IGA Supermarket
10.2021 - 03.2022
Bachelor of Science - Nursing
Southern Adventist University
Similar Profiles
Micah NorwoodMicah Norwood
Tutor at Southern Adventist UniversityTutor at Southern Adventist University
Jordyn JamisonJordyn Jamison
Lab Teaching Assistant – General Biology I (BIOL 151) at Southern Adventist UniversityLab Teaching Assistant – General Biology I (BIOL 151) at Southern Adventist University
Evona PaunganwaEvona Paunganwa
LifeGroup Coach at Southern Adventist UniversityLifeGroup Coach at Southern Adventist University
Melvinnisa NealyMelvinnisa Nealy
Claims Processor at RemX, McKesson SpecialtyClaims Processor at RemX, McKesson Specialty
Tess FlemingTess Fleming
Per Diem Athletic Trainer at Various SitesPer Diem Athletic Trainer at Various Sites