Levi Friedman
Cornelia
Summary
Dynamic and detail-oriented Oil Change Technician with experience at Jim Shorkey Family Auto Group Nissan and Billy Cain Ford. Proven expertise in oil change procedures and vehicle inspections, complemented by strong time management skills. Enhanced customer satisfaction through clear communication and efficient service delivery, fostering trust and loyalty in clients.
Offering dependable and motivated approach, ready to learn and develop in automotive service environment. Brings ability to quickly grasp automotive maintenance procedures and apply hands-on skills in tool usage and basic car care. Ready to use and develop problem-solving and mechanical skills in entry technician or oil change technician role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Crew Member
Wendys Fast Food
03.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of work areas to ensure a welcoming environment.
- Provided excellent customer service by addressing inquiries and resolving complaints promptly.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
- Maintained compliance with food safety regulations, ensuring adherence to health standards in daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Oil Change Technician
Billy Cain Ford
03.2024 - 12.2025
- Learned and applied safety protocols in oil change procedures.
- Assisted in performing oil changes using various tools and equipment.
- Familiarized with fluid levels, filters, and maintenance schedules for vehicles.
- Supported team in maintaining cleanliness of work area and equipment.
- Gained experience with customer service interactions during service appointments.
- Collaborated with technicians to improve efficiency in service delivery.
- Observed best practices for vehicle inspections and preventative maintenance tasks.
- Developed understanding of automotive systems relevant to oil change services.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of 52-point inspection.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Supported the training of new hires by sharing knowledge on effective techniques and best practices within the oil change technician role.
Oil Change Technician
Jim Shorkey Family Auto Group Nissan
04.2023 - 03.2024
- Checked fluids, tires, brakes, and other systems as part of 45-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Increased overall shop productivity by maintaining a clean and organized work environment.
- Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
- Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
- Kept up-to-date on industry trends and best practices through continuous education, enabling the provision of expert advice to customers.
Education
High School Diploma -
05-2022
Skills
- Ford certified electronics diagnostic and repair
- Time management skills
- Diesel engine maintenance
- Oil change expertise
- Battery replacements
- Brake servicing
- Oil changes
- Brake systems
- Tire rotations
- Tire balancing
- Fluid replacement
- Filter replacement
- Vehicle inspection
- Maintenance scheduling
- Wheel alignment
Accomplishments
- Promoted to Entry level technician after only 6 months for exceptional performance.
- Up sold Ford Motocraft products (Air filters, Cabin filters, Wiper blades, ect)
Certification
- Ford electrical diagnostic and repair
Timeline
Cashier/Crew Member - Wendys Fast Food
03.2025 - Current
Oil Change Technician - Billy Cain Ford
03.2024 - 12.2025
Oil Change Technician - Jim Shorkey Family Auto Group Nissan
04.2023 - 03.2024
Monsignor Donovan Catholic High School - High School Diploma,