Malaney Head
Summary
Reliable individual lends skilled supervision, activity planning and organization. Dedicated to balancing a high degree of compassionate care with privacy and understanding. Results-focused professional with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Compassionate mentor willing to take on any challenge and offering related work and lived experiences. Outgoing and kind team player excited to work in collaboration with other team members.
Overview
9
9
years of professional experience
Work History
MSSW Internship Student
Federal Public Defender's Office
Nashville , TN
08.2024 - 05.2025
- Assisted with planning, support, and execution of virtual and in-person engagements.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Attended court hearings with clients to advocate on their behalf.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
Training Specialist
STARS Nashville
Nashville, TN
10.2024 - 07.2025
- Facilitated instructional interventions for groups of up to 100 students.
- Facilitated engaging and informative training sessions regarding bullying prevention.
- Explained goals and expectations required of trainees.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Community Outreach Specialist
Educational Data Systems, INC.
Ashland City, TN
12.2022 - 01.2024
- Attended case management team meetings to staff current clients and provide insight on caseloads.
- Prepared referrals for support services and resources to assist consumers in obtaining self-sufficiency.
- Provided individuals and families with information and resources to connect with available programs.
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
Advisory Board Member
Foster Care Review Board
Clarksville, TN
05.2023 - 02.2024
- Performed data analysis to evaluate impact of organizational programs.
- Maintained confidentiality in regard to internal organizational affairs and information.
- Defined and enforced organizational bylaws, rules and policies.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
BSSW Internship Student
Youth Villages
Clarksville, TN
08.2023 - 05.2024
- Worked with teams to support goals and build experience.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Participated in research to support goals and objectives of employer and assigned team.
Trainer and Facilitator
Girl Scouts of Middle Tennessee
Nashville , TN
02.2016 - 01.2023
- Conducted training classes for leaders on features and operation of products, client tools and processes.
- Implemented and facilitated successful training programs to increase customer and leader engagement, retention and productivity.
- Prepared hard copy training materials, module summaries, videos and presentations.
- Managed learning experience consistent with company philosophy and company-wide strategies.
Assistant Director
Hilldale Christian Child Care Center
Clarksville, TN
05.2021 - 05.2022
- Mentored new employees on industry practices and business operations.
- Successfully improved employment turnover through creating incentive and training programs.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Developed mission and vision statements to outline objectives and motivate employees.
Education
Master of Science - Social Work
University of Tennessee
Knoxville, TN05-2025
Graduate Certificate - Forensic Social Work
University of Tennessee
Knoxville, TN 05-2025
Bachelor of Science - Social Work
Liberty University
Lynchburg, VA05-2024
Skills
- Strong communication skills
- Public speaking
- Client advocacy
- Community outreach
- Case management
- Event assistance
- Project coordination
- Coaching and mentoring
Timeline
Training Specialist
STARS Nashville
10.2024 - 07.2025
MSSW Internship Student
Federal Public Defender's Office
08.2024 - 05.2025
BSSW Internship Student
Youth Villages
08.2023 - 05.2024
Advisory Board Member
Foster Care Review Board
05.2023 - 02.2024
Community Outreach Specialist
Educational Data Systems, INC.
12.2022 - 01.2024
Assistant Director
Hilldale Christian Child Care Center
05.2021 - 05.2022
Trainer and Facilitator
Girl Scouts of Middle Tennessee
02.2016 - 01.2023
Bachelor of Science - Social Work
Liberty University
Master of Science - Social Work
University of Tennessee
Graduate Certificate - Forensic Social Work
University of Tennessee