Levi Johnson
Las Vegas
Summary
Experienced in diagnosing and repairing automotive issues, contributing to enhanced vehicle performance and customer satisfaction. Conducted routine maintenance and inspections, effectively extending vehicle lifespan while minimizing unexpected repairs. Provided clients with clear explanations of services performed, fostering trust and improving customer relationships. Coordinated service appointments and managed workflow to ensure timely and efficient vehicle repairs, resulting in improved customer service outcomes.
Overview
30
30
years of professional experience
1996
1996
years of post-secondary education
Work History
Mobile Automotive Technician
The Mobile Car Doctor
Copperas Cove
01.2014 - 01.2026
- Diagnosed and repaired various automotive issues, ensuring optimal vehicle performance and customer satisfaction.
- Conducted routine maintenance and inspections, effectively extending vehicle lifespan and reducing unexpected repairs.
- Provided clear explanations of services performed to clients, fostering trust and enhancing customer relationships.
Service Advisor
Connell Chevrolet of Copperas Cove/Killeen
Copperas Cove
05.2006 - 01.2014
- Advised customers on vehicle service options, enhancing their understanding of maintenance needs and improving satisfaction levels.
- Coordinated service appointments and managed workflow, ensuring timely and efficient vehicle repairs for optimal customer service.
- Executed follow-up communications with clients post-service, fostering ongoing customer relationships and encouraging repeat business.
Automotive Technician/Office Manager/Service Advisor
Brownwood Muffler And Automotive
Brownwood
10.1995 - 05.2006
- Diagnosed and repaired automotive issues efficiently, enhancing operational workflow and improving customer satisfaction with timely service.
- Managed service advisor operations by scheduling appointments and handling customer inquiries to streamline service delivery.
- Collaborated with technicians to ensure accurate and timely completion of vehicle repairs, maintaining high-quality service standards.
Education
Durango High School
Las Vegas, NVSkills
- Automotive diagnostics
- Vehicle maintenance
- Customer service
- Service recommendations
Timeline
Mobile Automotive Technician
The Mobile Car Doctor
01.2014 - 01.2026
Service Advisor
Connell Chevrolet of Copperas Cove/Killeen
05.2006 - 01.2014
Automotive Technician/Office Manager/Service Advisor
Brownwood Muffler And Automotive
10.1995 - 05.2006
Durango High School