Levi Kodama
West Chester,PA
Summary
Dynamic Data Systems Administrator with a robust background at the United States Marine Corps, showcasing expertise in network and systems administration alongside exceptional problem-solving skills. Excelled in managing complex data systems, enhancing system performance, and fostering strong client relationships. Achieved Purebred certification, underscoring technical proficiency and commitment to secure communications.
Overview
3
3
years of professional experience
Work History
Data Systems Administrator
United States Marine Corps
Jacksonville, NC
09.2021 - 12.2024
- Monitored system performance and troubleshot any issues that arose.
- Managed Active Directory accounts, including activation, creation, and distribution list assignments.
- Configured and managed client/server systems, voice and video services, and storage solutions.
- Configured and operated both classified and unclassified devices.
- Transitioned from server building to help desk support after two years.
- Mastered helpdesk administration, delivering clear and concise instructions over the phone.
- Collaborated with officers and enlisted personnel to provide effective troubleshooting solutions, ensuring mission-critical operations remained on track.
- Acquired extensive expertise in utilizing BMC software.
- Submitted tickets for account creations, computer domain issues, reimaging, account clearing, and wall jack configuration.
- Handled bulk dermo of old devices and unlocked classified or TS ports through ticket submissions.
- Earned Purebred certification to secure government-issued phones for accessing PK-enabled DoD sites.
- Managed and maintained data systems across multiple platforms including iOS, Android, Microsoft, and Blackberry.
- Mastered the use of Android Team Awareness Kit (ATAK) while providing help desk support
- Maintained software providing geospatial information and enabling user collaboration over geography
- Downloaded three individual identification certifications for each ATAK device based on their serial number.
Education
High School Diploma -
The Christian Academy
Brookhaven, PA06-2020
Skills
- Network administration
- Incident management
- System administration
- Systems administration
- Running backups
- Data conversion and migration
- End-user training
- Ticketing system
- Hardware support
- Remote support
- Helpdesk operations
- End user support
- Software troubleshooting
- Helpdesk support coordination
- Ticketing system proficiency
- Active directory
- Client relationship management
Affiliations
- Enjoys outdoor activities such as hiking, biking, lifting, and running
- The last book I read or listened to was 48 Laws of Power by Robert Greene
Timeline
Data Systems Administrator
United States Marine Corps
09.2021 - 12.2024
High School Diploma -
The Christian Academy
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