Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Levi Mertens

Aurora,CO

Summary

Proven leader and strategic thinker with expertise in project management and effective communication. At the Department of Defense, successfully spearheads a team to enhance mission success and improve efficiency. Demonstrates strong skills in leadership development and customer service, excelling in high-stakes environments to ensure precision and excellence. Career goals include driving innovative solutions to optimize team performance and project outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mission Management Operator

Department of Defense
Aurora, CO
06.2024 - Current
  • Maintain and manage the United States Space-Based Infrared System to provide missile warning and defense, as well as technical intelligence and battlespace awareness for the United States and its allies.
  • Assists in supervising the team to ensure all mission objectives are met, and all members are taken care of.
  • Oversee communication between the customer and the system to ensure all requests are satisfied.

Assistant Manager

Pizza Haus
Jefferson City, MO
07.2018 - 06.2019
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Food Prep Cook

Canterbury Hill Winery And Restaurant
Jefferson City, MO
01.2017 - 10.2018
  • Followed chef prep lists and last-minute orders to help team meet customer needs.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.

Education

Bachelor of Science - Business Management

United States Air Force Academy
Colorado Springs, CO
06-2023

Skills

  • Project management
  • Tactical operations
  • Leadership development
  • Effective communication
  • Resource allocation
  • Customer service best practices
  • Performance improvement
  • Organization and prioritization

Accomplishments

  • Distinguished Graduate from Mission Qualification Training
  • Academic Achievement in Undergraduate Space Training

Certification

  • Minor in Space Warfighting from the United States Air Force Academy

Timeline

Mission Management Operator

Department of Defense
06.2024 - Current

Assistant Manager

Pizza Haus
07.2018 - 06.2019

Food Prep Cook

Canterbury Hill Winery And Restaurant
01.2017 - 10.2018

Bachelor of Science - Business Management

United States Air Force Academy
Levi Mertens