Levi Murphy
Cedar Rapids,IA
Summary
Dynamic leader and dedicated server with a proven track record at StyleTech Innovation and Old Brickhouse. Expert in driving innovation and fostering exceptional customer service. Skilled in analytical thinking and cash handling, achieving substantial business growth and maintaining high guest satisfaction. Excelled in team collaboration, leveraging critical thinking and decision-making to surpass objectives.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Experienced with market analysis, consumer behavior, and digital marketing trends. Utilizes strategic thinking to craft impactful marketing campaigns. Strong understanding of brand positioning and competitive analysis.
Overview
2
2
years of professional experience
Work History
Server
Old Brickhouse
08.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
CEO
StyleTech Innovation
03.2023 - 06.2024
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Created detailed business plans outlining strategies for market penetration, competitive positioning, and revenue generation.
- Conducted thorough market research to identify emerging trends and opportunities for expansion.
- Reduced operational costs through strategic budgeting and resource allocation.
- Developed pricing strategies that balanced profitability goals with customer satisfaction levels.
- Wrote reports to summarize testing activities and describe goals and recommendations.
- Assessed market and customer insights to formulate business model recommendations.
- Managed public relations efforts, securing positive coverage in industry publications and enhancing company reputation.
- Increased lead generation with the implementation of targeted content marketing strategies.
- Conducted thorough market research to identify new business opportunities and areas for growth.
- Developed customer personas to better understand target demographics, enabling more focused marketing initiatives tailored to their needs and preferences.
- Developed comprehensive marketing plans, leading to successful product launches and increased market share.
- Designed visually engaging promotional materials that boosted overall campaign effectiveness.
- Streamlined social media presence, resulting in improved audience reach and engagement.
Education
No Degree - Business Management
Wartburg College
Waverly, IA05-2025
No Degree - Entrepreneurial Studies
Kirkwood Community College
Cedar Rapids, IA05-2025
High School Diploma -
Marion Highschool
Marion, IA05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Analytical thinking
- Time management
- Team collaboration and leadership
- Attention to detail
- Documentation and reporting
- Information gathering
- Critical thinking
- Decision-making
Timeline
Server
Old Brickhouse
08.2024 - Current
CEO
StyleTech Innovation
03.2023 - 06.2024
No Degree - Business Management
Wartburg College
No Degree - Entrepreneurial Studies
Kirkwood Community College
High School Diploma -
Marion Highschool
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