Levi Nelson

Sorted and organized packages for efficient loading and delivery processes.

• Loaded and unloaded packages from trucks ensuring safe handling procedures.
• Inspected packages for damage and ensured proper labeling before shipping.
• Collaborated with team members to maintain workflow efficiency during peak hours.
• Followed safety protocols to ensure a secure working environment for all employees.
• Maintained cleanliness and orderliness of the work area to support operational efficiency.
• Scanned and sorted packages according to destinations and service type using handheld scanner.
• Inspected packages for damages or defects and recorded any issues found.
• Reported any lost or damaged items to supervisors immediately upon discovery.
• Resolved conveyor system issues by clearing jams and blockages.
• Ensured compliance with postal regulations regarding hazardous materials handling.
• Followed company policies and procedures for secure package handling.
• Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
• Worked flexible hours, including weekends and holidays, to meet business needs.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.

• Regularly inspected restaurant premises to ensure cleanliness standards were met.
• Managed team of 10-15 employees in fast-paced environment.
• Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
• Ensured compliance with all local health regulations related to food safety.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
• Supervised stock levels of kitchen ingredients ensuring freshness of food served.
• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
• Developed and implemented customer service standards for staff to follow.
• Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
• Delegated work to staff, setting priorities and goals.
• Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
• Adhered to company policies and procedures while enforcing them among all employees.
• Resolved problems or concerns to satisfaction of involved parties.
• Maintained safe working and guest environment to reduce risk of injury and accidents.
• Trained new employees on food preparation, cash handling, and customer service techniques.
• Assessed employee performance on a regular basis and provided constructive feedback for improvement.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Inspected dining and serving areas for cleanliness and proper setup.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Explained goals and expectations required of trainees.
• Trained new employees to perform duties.
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Counseled and disciplined staff to address issues promptly and provide constructive feedback.
• Resolved customer complaints in a timely manner while maintaining excellent customer relations.
• Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
• Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Resolved and investigated complaints regarding service, food quality and accommodations.
• Oversaw food preparation, production and presentation according to quality standards.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
• Operated equipment and machinery according to safety guidelines.
• Identified needs of customers promptly and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked effectively in team environments to make the workplace more productive.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Verified orders and bagged items for easy transport.
• Worked with teammates and openly invited coaching from management team.
• Operated cash register and received payment from customers in cash or credit form.
• Completed daily and weekly cleaning schedules according to established standards.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Greeted customers to take food orders and provide information about menus.
• Greeted customers in a friendly and professional manner.
• Provided excellent customer service by responding to inquiries promptly.
• Maintained safe food handling practices to prevent germ spread.
• Modified requested menu items in POS system to customize orders.
• Performed opening and closing duties such as cleaning counters or restocking supplies.
• Scrubbed and polished counters to remove debris and food.
• Assembled and served meals according to specific guest requirements.
• Handled customer payments securely following cash handling protocols.
• Adhered to company policies when dealing with difficult situations or customer complaints.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Restocked shelves with fresh ingredients as needed throughout shift.
• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Quickly and efficiently processed payments and made accurate change.
• Checked quality of products before serving them to customers.
• Assisted in training new employees on operations and customer service standards.
• Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
• Completed side tasks by restocking condiments and cleaning refrigerators.
• Stocked shelves with inventory items.
• Organized take-out orders for customers quickly and accurately.
• Cleaned food preparation areas, cooking surfaces, and utensils.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
• Prepared items according to written or verbal orders, working on several different orders.
• Monitored product freshness and rotation of stock on shelves according to company guidelines.
• Recorded customer orders and communicated clearly to confirm each order.
• Trained new crew members on proper food handling procedures.
• Made and served coffee, tea and fountain drinks.
• Restocked napkins, condiments and utensils at self-service areas during slow periods.
• Promoted food items, beverages and desserts to increase sales.
• Kept customer and food preparation areas clean and well-organized.
• Directed patrons to restrooms and other amenities within facility.
• Followed all health and safety regulations when handling food.
• Replenished condiments, napkins, and other supplies at the counter area.
• Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
• Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
• Served orders to customers at windows, counters and tables.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Organized food items on serving trays and in carry-out packages.
• Mastered point-of-service computer system for automated order taking.
• Served food and beverages at take-out counters to provide fast service to waiting guests.
• Brewed and served coffee and tea with preferred add-ins.
• Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
• Prepared beverages including coffee drinks, smoothies, shakes.
• Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
• Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
• Followed company safety standards for food quality and sanitation procedures.
• Operated grills, deep fryers and griddles safely to avoid accidents or injury.
• Operated cash registers to process customer orders.
• Recognized by management for providing exceptional customer service.
• Identified needs of customers promptly and efficiently.