Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Military Education
Training
Disclaimer
Timeline
Generic

Levi Overcash

Herriman

Summary

Dedicated and detail-oriented professional with extensive experience in managing customer interactions and delivering exceptional support. Expertise in handling high volumes of inbound and outbound communications, ensuring customer satisfaction through effective inquiry resolution across multiple channels, including phone, email, and live chat. Senior HR professional adept at optimizing HR operations and driving organizational success through strategic human capital management, talent acquisition, and employee development initiatives. Known for fostering collaborative work environments, enhancing team performance, and maintaining a culture of continuous improvement. HR professional with proven track record in optimizing HR operations and driving organizational success. Skilled in employee relations and performance management, ensuring high level of team productivity and satisfaction. Known for adaptability and reliability in dynamic work settings.

Diligent with extensive experience in managing HR functions and implementing strategic initiatives. Successfully led talent acquisition and employee development programs, improving organizational capabilities. Demonstrated strong leadership and communication skills in fostering collaborative work environments.

Overview

16
16
years of professional experience

Work History

WG11 Jet Engine Inspector DOD

419th MXS, Hill AFB Utah
01.2019 - 01.2022
  • Inspected and certified jet engine functionality as a WG11 Jet Engine Inspector, ensuring compliance with Department of Defense standards. Leveraged an Operational Management degree to enhance maintenance processes and optimize engine serviceability. Trained and mentored airmen in rigorous inspection protocols, contributing to overall readiness and performance. Demonstrated exceptional communication and multitasking skills in high-pressure environments, maintaining accountability and integrity.
  • Achieved a Bachelor’s in Operational Management while overseeing the Air Force inventory of F-16 serviceability and training current Airmen.
  • Directed and supervised personnel and inventory for daily production, achieving weekly goals and earning the AF top reward for maintenance practices, culminating in an overall top rating during inspection and securing the AF first place in F35 Maintenance.
  • Supervisor: SMSgt Donald Roose, (801) 777-8081
  • Hours per week: 40+.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
  • Managed multiple concurrent projects successfully while adhering strictly to deadlines.
  • Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.

COCC Full Time Student

Central Oregon Community College, Bend Oregon campus
01.2018 - 01.2019
  • Engaged in intensive Aviation Degree program by developing comprehensive knowledge of aeronautics and aviation industry standards. Cultivated strong analytical skills through rigorous coursework. Demonstrated commitment to continuous learning and professional development. Balanced academic responsibilities with personal commitments, showcasing exceptional time management and multitasking abilities. Fostered collaborative relationships with peers and faculty, enhancing communication skills and team dynamics.
  • Earned an Associate’s degree in Kinesiology while engaging in coursework to enhance knowledge and skills in the field.
  • Excelled with a GPA above 3.5, earned top honors, and served as class leader, cultivating numerous professional connections.
  • Supervisor: N/A
  • Hours per week: 40

Redmond Post Office Clerk

Redmond Oregon Post Office
01.2018 - 01.2018
  • Managed all aspects of shipping and delivery operations during weekend shifts, ensuring timely and accurate postal services. Trained extensively as a Postal Clerk to provide comprehensive customer support and maintain high standards of accountability and integrity. Leveraged strong communication and multitasking skills to resolve customer inquiries and handle a diverse range of postal tasks with efficiency and commitment.
  • Oversaw and coordinated all weekend shipping and delivery operations while training as a Postal Clerk to improve efficiency.
  • Administered weekend delivery programs and office procedures, performing Post Master duties and supervising routes prior to official certification.
  • Supervisor: Richard Martinez, (541) 923-0829
  • Hours per week: 40+.

Spec Ops / Air Force Band / HP OTS / EA Recruiter

U.S. Air Force Active Recruiting
01.2014 - 01.2018
  • Managed comprehensive human resource operations within a high-stakes military recruitment environment. Exceeded Air Force recruiting benchmarks through effective multitasking and problem-solving. Excelled in roles requiring exceptional communication, listening, and accountability. Demonstrated unwavering commitment to integrity while driving recruitment initiatives and maintaining a culture of excellence. Adapted to dynamic challenges, ensuring the seamless transition of personnel and upholding the highest standards of service.
  • Directed the entire HR office independently while meeting and exceeding Air Force recruiting benchmarks, resulting in excellence marks.
  • Ranked as the top flight team in all AF 2016, earned the Silver Badge Recruiter award, recognized as Spec Ops top recruiter, and named Top Quarterly Recruiter, receiving certification six months ahead of schedule.
  • Supervisor: CMSgt Luke Howe, (901) 409-7456
  • Hours per week: 40+
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Collaborated with subject matter experts to create accurate training content.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Facilitated team-building exercises to foster collaboration between department members.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

VCNCO, UFPM, Flight Line Trainer/Special Programs Manager

U.S. Air Force Active Aerospace Maintenance Journeyman
01.2006 - 01.2013
  • Transitioned from active military service to civilian workforce, demonstrating exceptional adaptability and commitment. Cultivated strong communication skills and problem-solving abilities, essential for high-stakes environments. Maintained accountability and integrity in all operations, ensuring the highest standards of conduct. Excelled in multitasking and driving tasks to completion under rigorous conditions. Embraced leadership roles, guiding teams with a focus on collaboration and achieving collective goals.
  • Served 20 years on active duty and retired honorably, achieving a 100% VA disability rating.
  • Shift NCOIC / JEIM, Hand pick by Lt. Col for NCOIC of AMXS vehicles, fitness, security, mobility, UFPM, Maintenance Professional of the quarter, Top QA honor roll, Top red X professional of quarter, excellent fitness testing, top unit Fitness Monitor, AF first on several awards achieved with inspection, Maintenance ready lines, Maintenance practices, Hand selected for AF first 6 Sigma / LEAN team, NASA certified assistant.
  • Supervisor: MSgt Eric Dixon, (208) 705-8274
  • Hours per week: 40+
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
  • Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.

Education

General Contractor License -

Vocational Certification - Aerospace Propulsion

Aerospace Propulsion Technical School, U.S. Air Force

Recruiting and Airman Leadership School - undefined

Recruiting School

Professional Non-Commissioned Officer Training - undefined

NCOA Academy

Bachelor of Arts - Operational Management

University of Arizona

Certified Lead Fitness Trainer - undefined

Cooper Institute

Real Estate, Appraisal, Inspector, Property Management Certifications - undefined

Allied Real Estate School

Associate of Science - Kinesiology

Community College of Central Oregon

Associate of Applied Science - Aircraft Maintenance Technology

Community College of the Air Force

High School Diploma - undefined

Culver High School

Skills

  • Customer Service and Solution
  • Problem-Solving Abilities
  • People Skills and Team Leadership
  • Strong Communication Skills
  • Multitasking Environment
  • Training and Mentoring
  • Operational Management
  • Quality control
  • HR policies and procedures
  • Employee relations
  • Microsoft office proficiency
  • Training and mentoring
  • Succession planning
  • HR analytics

Affiliations

  • AAA
  • Utah and Oregon Coaching Certified
  • Salute Honors Society
  • Active member with Utah Foster care volunteer
  • AF Recruiting Alumni

Languages

English

Military Education

  • Senior Enlisted Joint PME
  • NCOA Academy
  • Professional NCO Training
  • Recruiting School
  • 7 Level School
  • 5/7 Level CDC's & EOC Completed
  • Airman Leadership School
  • Aerospace Propulsion Tech School, U S Air Force
  • Secondary Power Tech School, U S Air Force

Training

  • Strategic Planning for Organizations
  • Persuasion in Communication
  • Organizational Development
  • Organizational Change
  • Business communication
  • Business Law
  • Human Resource management
  • Accounting for managers
  • Ethics and Moral reasoning
  • Organizational Behavior
  • Principles of Marketing
  • Leadership in Organization
  • Corporate and Social Responsibility
  • Information Literacy and Logic
  • Computer Literacy
  • Oral Communication
  • Anatomy and Physiology
  • Leadership/Management
  • Manager Communications
  • CPR Certified
  • Countless Certifications
  • Extensive Training in Exell, Word, PowerPoint

Disclaimer

“I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith.” [06 Aug 2024]

Timeline

WG11 Jet Engine Inspector DOD

419th MXS, Hill AFB Utah
01.2019 - 01.2022

COCC Full Time Student

Central Oregon Community College, Bend Oregon campus
01.2018 - 01.2019

Redmond Post Office Clerk

Redmond Oregon Post Office
01.2018 - 01.2018

Spec Ops / Air Force Band / HP OTS / EA Recruiter

U.S. Air Force Active Recruiting
01.2014 - 01.2018

VCNCO, UFPM, Flight Line Trainer/Special Programs Manager

U.S. Air Force Active Aerospace Maintenance Journeyman
01.2006 - 01.2013

Vocational Certification - Aerospace Propulsion

Aerospace Propulsion Technical School, U.S. Air Force

Recruiting and Airman Leadership School - undefined

Recruiting School

Professional Non-Commissioned Officer Training - undefined

NCOA Academy

Bachelor of Arts - Operational Management

University of Arizona

Certified Lead Fitness Trainer - undefined

Cooper Institute

Real Estate, Appraisal, Inspector, Property Management Certifications - undefined

Allied Real Estate School

Associate of Science - Kinesiology

Community College of Central Oregon

Associate of Applied Science - Aircraft Maintenance Technology

Community College of the Air Force

High School Diploma - undefined

Culver High School

General Contractor License -

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