Summary
Overview
Work History
Education
Skills
Customer Compliment Card
Timeline
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Levi Richards

Nashville,TN

Summary

Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Goal-oriented Crew Member with proven history of successful commercial fishing. Expert at finding fishable areas using Lowrance and effectively setting up net equipment. Focused, efficient and tough worker with training in equipment maintenance. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality.

Overview

2
2
years of professional experience

Work History

Crew Member

Jersey Mikes
Clarksville, TN
03.2021 - Current
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Offered upgrade items and showcased daily specials to promote restaurant products.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Conducted various administrative duties and errands.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Stocked shelves to organize aisles in assigned department.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Handled lines and cables to tie and untie barges and boats.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Trained new team members on procedures, customer service and sales techniques.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Supported great dining and meal experiences for guests.
  • Prepared products following restaurant, health and safety standards and procedures.
  • Collaborated with team members to complete orders.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked well with teammates and accepted coaching from management team.

Sonic Carhop

Sonic Drive In
Clarksville, TN
08.2020 - 03.2021
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Minimized customer wait times by 2 minutes.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over 30 lbs and delivered them to cars.
  • Answered guest questions and promoted special products.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Maintained customer service standards with over 200 customers daily.
  • Operated grills and fryers to prepare sandwiches and side items.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Completed company training program in record time.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared salads, soups and sandwiches for customers.

Education

Associate of Applied Science - Radiography

South College
Nashville
06.2024

Skills

  • Ingredient and Food Preparation
  • Packaging and Labeling
  • Equipment Troubleshooting and Maintenance
  • Documentation and Recordkeeping
  • Stocking and Replenishing
  • Food Packaging and Labeling
  • Verbal and Written Communication
  • Cash Drawer Operations
  • Special Orders and Dietary Restrictions
  • Critical Thinking
  • Employee Training and Supervision
  • Daily Food Preparation

Customer Compliment Card

I was thanked online by a customer because of my outstanding work

Timeline

Crew Member

Jersey Mikes
03.2021 - Current

Sonic Carhop

Sonic Drive In
08.2020 - 03.2021

Associate of Applied Science - Radiography

South College
Levi Richards