Summary
Overview
Work History
Education
Skills
Timeline
Generic

Levi Roberts

Lumberton,TX

Summary

At Sunbelt Rentals, I started as a Preventive Maintenance mechanic providing services for Sunbelt Rentals equipment in shop and in the field. My duties in this position were to service equipment providing minor repairs when needed and upholding customer satisfaction. After a few months of employment I moved to the position of parts manager for the service department. My job duties included ordering equipment parts for repairs, opening and closing equipment work orders, inventory management and dispatching field mechanics on service calls in the field. In this role I was given additional duty sharing the safety coordinator duties. I next moved to an ERS position in our facility where I am currently positioned. I am also the safety coordinator for the facility and the time keeper for our location. I am very versatile while maintaining quality service and customer satisfaction.




















Overview

9
9
years of professional experience

Work History

Equipment Rental Specialist

Sunbelt Rentals
05.2015 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Negotiated with suppliers to reduce material costs, improving profit margins.
  • Optimized inventory management, minimizing waste and reducing costs.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Improved team collaboration by initiating regular strategy meetings.
  • Led quality assurance efforts, maintaining high standards for all products and services.
  • Developed training materials to enhance staff proficiency and productivity.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

No Degree - Industrial Mechanics

Lamar Institute of Technology
Beaumont, TX

Skills

  • Customer Relations
  • Documentation Management
  • Management collaboration
  • Quality Assessment
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Multitasking
  • Attention to Detail
  • Adaptability and Flexibility
  • Professionalism

Timeline

Equipment Rental Specialist

Sunbelt Rentals
05.2015 - Current

No Degree - Industrial Mechanics

Lamar Institute of Technology
Levi Roberts