Levi Romeos
Canton,Michigan
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Marygrove Awning
01.2022 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Receptionist
Dalton Contractors
02.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Construction Laborer
Dalton Contractors
03.2019 - 02.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Operated power equipment to move materials and promote job efficiency.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Observed safety regulations on job sites to minimize accidents.
Education
High School Diploma -
Lakecrest Baptist School
Waterford2020
Skills
- Performance Strategies
- Registration
- Professional Telephone Etiquette
- Facilities Management Software
- Customer Feedback
- Scheduling
- Sorting and Labeling
- Operational Requirements
- Concierge Services
- Service Quality
- Serve Guests
- Listening Skills
- Customer Loyalty
- Special Assignments
- Office Supplies and Inventory
- Front Office Support
- Guest Interaction
- Guest Satisfaction
- Hospitality Service
- Employee Timesheet Processing
- Supplies and Materials Oversight
Timeline
Front Desk Associate
Marygrove Awning
01.2022 - Current
Receptionist
Dalton Contractors
02.2021 - 01.2022
Construction Laborer
Dalton Contractors
03.2019 - 02.2021
High School Diploma -
Lakecrest Baptist School
Similar Profiles
JHONN FELIZJHONN FELIZ
Construction Worker at Marygrove AwningConstruction Worker at Marygrove Awning
Olivia KliczinskiOlivia Kliczinski
Inside Sales Coordinator at Marygrove AwningInside Sales Coordinator at Marygrove Awning
DeAndre WhitakerDeAndre Whitaker
Residential Supervisor at MarygroveResidential Supervisor at Marygrove