Levi Avery Shoffner
Grants Pass
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs. Prioritizes integrity, quality, and efficiency in the workplace. Dedicated to maintaining and growing skill sets to ensure support and advancement of team members and business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Engagement Manager
Independant Contractor
05.2023 - 01.2025
- Volunteer position to assist with recently established company.
- Manage and curation of online community for tabletop gaming company.
- Curate SOPs based on feedback provided through social media and direct interactions with community.
- Ensure guidelines and safety standards are being upheld and communicated to staff and public.
- Scheduling and booking events congruent with established schedule based on multiple time zones.
- Marketing and collaboration outreach with varied vendors and publishing companies based on media distribution needs.
- Maintain company standard and branding for multiple streamed source campaigns.
Delivery Driver
DoorDash
08.2019 - 05.2023
- Scheduling multiple deliveries for arrival in a timely manner.
- Time management based on available shifts and navigation of service area.
- Providing technical and customer support to customers through phone and chat.
- Conflict Resolution for data error and order correction.
- Upkeeping vehicle to ensure reliable deliveries.
- Ranked top driver in the City of Sidney Ohio for 8 months in a row.
Kitchen Manager
Chipotle Mexican Grill
12.2014 - 05.2023
- Managed day-to-day operations of high volume kitchen
- Processed ordering, inventory of kitchen and food supplies.
- Budgeting food cost and register balance.
- Customer service for back and front of house.
- Quality control of product, following health and safety standards of restaurant.
- Creating and maintaining quality food products, making adaptations based on corporate updates to provided menu.
- Hiring and training of kitchen hires, maintaining staffing needs.
- Upkeep and maintenance of cleanliness of business and equipment.
General Manager
The Waiting Room
01.2023 - 01.2023
- Managed day-to-day operations of business.
- Managed payroll and scheduling for business and suppliers.
- Brokered agreements on pricing for multiple vendors.
- Menu development and collaboration based on local suppliers.
- Public outreach for associated programs hosted in partnership with cafe.
- Marketing campaigns for cafe events and specials.
- Established business plan for next manager before departure due to cross country move.
Education
High School Diploma -
Sidney High School
Sidney, OH05.2013
Commercial Driver's License - Class C
Skills
- Cooking (10 years)
- Guest Services (9 years)
- Store Management (6 years)
- Management (6 years)
- Driving (10 years)
- Pricing (6 years)
- Hospitality (10 years)
- Food Safety (10 years)
- Time Management (10 years)
- Community Engagement (6 years)
- Kitchen Management Experience (6 years)
- Delivery Driver Experience (6 years)
- Meal Preparation (9 years)
- Sales (10 years)
- Cash Handling (10 years)
- POS (10 years)
- Negotiation (8 years)
- Restaurant Experience (10 years)
- Purchasing (6 years)
- Communication Skills (10 years)
- Catering (8 years)
- Budgeting (10 years)
- Customer Service (10 years)
- Conflict Management (9 years)
- Restaurant Management (6 years)
- Hotel Experience (5 years)
- Payroll (6 years)
- Leadership (9 years)
- Merchandising (6 years)
- Supervising Experience (8 years)
- Food Preparation (10 years)
- Load & Unload (8 years)
- Culinary Experience (10 years)
- Kitchen Experience (10 years)
- Inventory Control (6 years)
- Volunteer management (2 years)
- Partnership development (2 years)
- Fundraising expertise (10 years)
- Digital communication (10 years)
Accomplishments
- Increased team productivity by implementing key process improvements.
- Eliminated food waste, saving $ 200 per shift.
- Oversaw back of house for a $60,000-80,000 operation.
- Supervised team of 28 staff members.
- Achieved throughput of 5 minutes and 14 seconds by completing food preparation and quality assurance with accuracy and efficiency.
Certification
- Driver's License October 2010 to October 2028
- ServSafe June 2022 to June 2026
- Flagger Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
German
Limited Working
Timeline
Community Engagement Manager
Independant Contractor
05.2023 - 01.2025
General Manager
The Waiting Room
01.2023 - 01.2023
Delivery Driver
DoorDash
08.2019 - 05.2023
Kitchen Manager
Chipotle Mexican Grill
12.2014 - 05.2023
Commercial Driver's License - Class C
High School Diploma -
Sidney High School
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