Summary
Overview
Work History
Education
Skills
Timeline
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Levi Stein

Santa Monica,CA

Summary

Dynamic account manager with 10 years of experience in digital marketing, customer success, and strategic account growth. Proven history of optimizing client portfolios, executing innovative campaign strategies, and consistently exceeding business objectives for top brands across media, tech, and entertainment.

Overview

10
10
years of professional experience

Work History

Family Account Manager

BIGO Live
Los Angeles, California
02.2025 - Current
  • Recruit, onboard, and manage a roster of 120+ livestream talents, driving a steady 4% monthly growth in daily active family network users.
  • Build strong partnerships with top-tier streamers to enhance brand alignment, sustaining a 75% monthly retention rate across all talent tiers.
  • Assess weekly performance reports and KPIs to uncover trends and refine strategies, boosting overall family ranking on platform by 10%

Digital Account Manager / Customer Success

iHeartMedia
Nashville, Tennessee
11.2022 - 01.2025
  • Spearheaded multi-market digital media strategies across key East Coast territories, integrating streaming, podcasting, OTT, SEO, display, and paid social to drive 30%+ above-target campaign performance and generate $1.2M+ in new business within 12 months.
  • Led cross-functional coordination among creative, analytics, and ad ops teams, streamlining campaign onboarding to cut launch timelines by 25% and boosting client retention to 92% through proactive reporting and strategic optimizations.

Account Manager / Client Success

Plankk
Nashville, Tennessee
11.2021 - 10.2022
  • Served as the primary point of contact for key client accounts, collaborating with project managers and stakeholders on resourcing, team performance, and financial updates, contributing to a 95% on-time project delivery rate.
  • Directed onboarding and recruitment of experienced content creators, growing the influencer network by 35% in six months and increasing campaign engagement by 40% through partnerships with 10+ fitness and wellness influencers.

Account Manager

Hall Strategies
Nashville, Tennessee
10.2018 - 03.2020
  • Led integrated media campaigns across digital and traditional platforms, increasing audience engagement and brand visibility by over 30% in 12 months.
  • Secured high-impact media placements in outlets like The Wall Street Journal, Forbes, and The New York Times.

Account Manager

Media Whisper
Nashville, Tennessee
01.2016 - 12.2018
  • Developed and executed native content strategies and promotional campaigns for venues in Washington and NYC, driving a 25% increase in audience interaction and a 15% boost in ticket sales.
  • Streamlined editorial scheduling and social media customer service processes, cutting response times by 40% and enhancing satisfaction to help sell out 300 shows at Irving Plaza within one year.

Education

BA - Marketing & Public Policy

Syracuse University
06-2015

Skills

  • Entertainment marketing strategy
  • Go-to-market campaigns
  • Event promotion
  • Creator and talent engagement
  • Conference/festival activation
  • Market research and insights
  • Creative expansion strategy
  • Performance optimization
  • PowerPoint, Excel, CRM tools

Timeline

Family Account Manager

BIGO Live
02.2025 - Current

Digital Account Manager / Customer Success

iHeartMedia
11.2022 - 01.2025

Account Manager / Client Success

Plankk
11.2021 - 10.2022

Account Manager

Hall Strategies
10.2018 - 03.2020

Account Manager

Media Whisper
01.2016 - 12.2018

BA - Marketing & Public Policy

Syracuse University

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