Summary
Overview
Work History
Education
Skills
Timeline
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Levi Tew

Aberdeen

Summary

Dynamic professional with extensive experience in customer service and team management, notably at Aberdeen Supply Company. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Proficient in MS Excel, with a strong track record of multitasking and maintaining high service standards in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Wait Staff Member, Front Desk Clerk

Pinecrest Inn
05.2021 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Wait Staff Member

Sizzlin' Steak or Eggs
06.2022 - 07.2023
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.

Floor Manager

Aberdeen Supply Company
04.2015 - 11.2017
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of 4 employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Cashier

Dicks Sporting Goods
05.2013 - 04.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Seasonal Driver Helper

UPS
10.2014 - 01.2015
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Lifted and carried packages weighing up to 80 pounds.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.

Education

Bachelor of Science - Civil Engineering

North Carolina State University
Raleigh, NC
05-2026

Associate of Science - General Studies

Sandhills Community College
Pinehurst, NC
05-2021

Associate of Arts - General Education

Sandhills Community College
Pinehurst, NC
05-2021

Skills

  • AutoCAD Proficiency
  • MS Excel
  • Proven ability to work effectively within teams and manage multiple projects simultaneously
  • Excellent problem-solving and analytical skills

Timeline

Wait Staff Member

Sizzlin' Steak or Eggs
06.2022 - 07.2023

Wait Staff Member, Front Desk Clerk

Pinecrest Inn
05.2021 - Current

Floor Manager

Aberdeen Supply Company
04.2015 - 11.2017

Seasonal Driver Helper

UPS
10.2014 - 01.2015

Cashier

Dicks Sporting Goods
05.2013 - 04.2015

Bachelor of Science - Civil Engineering

North Carolina State University

Associate of Science - General Studies

Sandhills Community College

Associate of Arts - General Education

Sandhills Community College

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Levi Tew