Dedicated Sales Associate with expertise in customer service, transaction processing, and cash management. Proven ability to resolve customer complaints effectively while fostering team collaboration.
Overview
3
3
years of professional experience
Work History
Sales Associate
Brian Lenihan
Albany, New York
06.2024 - 08.2025
Assisted customers with product selection and inquiries.
Maintained store organization and visual merchandising standards.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to ensure efficient operations.
Handled inventory management and restocking of merchandise.
Resolved customer complaints and provided satisfactory solutions.
Participated in promotional events to enhance store visibility.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Provided accurate information about products, prices and services.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Counselor
Flying Deer Nature Center
Chatham, New York
05.2022 - 02.2023
Facilitated nature-based programs for children and families.
Developed educational materials on local ecology and wildlife.
Guided group activities to promote teamwork and communication skills.
Assisted in planning and executing outdoor events and workshops.
Provided individual support to participants during the day.
Observed participant interactions to ensure a safe environment.
Engaged with parents to discuss participant progress and experiences.