Warehouse professional equipped with extensive knowledge of inventory management and logistics. Recognized for maintaining high standards of safety and efficiency while ensuring smooth warehouse operations. Known for strong team collaboration and adapting to ever-changing needs, with expertise in inventory control and equipment operation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Operator
Medline Industries
05.2023 - Current
Operated reach truck and electronic pallet jack to efficiently transport materials within warehouse.
Maintained accurate inventory records using Warehouse Management System (WMS).
Collaborated with team members to streamline order fulfillment processes.
Conducted regular quality checks to ensure compliance with safety standards.
Loaded, unloaded, and moved material to and from storage and production areas.
Reduced product damage rates by enforcing proper handling techniques and storage methods.
Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
Experience in multitasking in multiple departments.
Dispatcher/Operations Manager
True Grit Logistics(Amazon)
10.2019 - 08.2022
(919-559-2883)
Directed dispatching, routing, and tracking of up to 60 fleet vehicles.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Coordinated daily dispatch operations to optimize delivery routes and reduce transit times.
Managed communication between drivers and clients to ensure timely updates and issue resolution.
Utilized logistics software to track shipments, monitor statuses, and maintain accurate records.
Mentored new dispatchers on operational procedures and software tools for improved performance.
Streamlined dispatch processes, enhancing overall efficiency in load assignment and resource allocation.
Collaborated with cross-functional teams to align operational goals with customer expectations and service standards.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Generated reports to track deliveries and maintain proper records and documentation.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
Ensured compliance with local, state, and federal regulations related to emergency communications.
Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
Coordinated logistics for field units, optimizing routes for faster response times.
Maintained high levels of confidentiality and discretion with sensitive information.
Enhanced team morale by fostering supportive and collaborative work environment.
Warehouse Lift Driver
Walmart Distribution Center
08.2015 - 04.2019
Operated warehouse equipment to ensure efficient movement of goods within the distribution center.
Coordinated with team members to prioritize and execute daily loading and unloading tasks.
Conducted regular safety inspections on lift machinery to maintain compliance and prevent accidents.
Route Sales Representative
Mutual Distributing Company
09.2012 - 09.2015
Managed daily route schedules to optimize delivery efficiency and customer satisfaction.
Developed strong relationships with clients, ensuring repeat business and loyalty.
Boosted revenues by upselling and cross-selling products to new and established customers.
Displayed products properly at customer sites and according to company specifications and policies.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
Utilized route optimization software to plan and manage delivery routes.