Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Levin Garner

Foley

Summary

Dynamic and highly motivated professional with extensive experience at McDonald's, excelling in food safety and customer service. Proven ability to enhance kitchen efficiency and maintain high sanitation standards, ensuring quality control and customer satisfaction. Recognized for attention to detail and effective team coordination, consistently delivering exceptional results in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Line Cook

Mcdonalds, PDI FOODS
12.2019 - 11.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Online Grocery Associate

Walmart
11.2017 - 06.2018
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Loaded and unloaded orders at customer's homes or locations.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
  • Cooperated closely with in-store departments to ensure seamless integration of online grocery operations within the overall store ecosystem.
  • Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
  • Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
  • Researched and developed new products to meet customer demands.
  • Tested website features and functionality for optimal performance.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
  • Utilized various analytics tools to track customer behavior and optimize website layout.
  • Developed relationships with suppliers to facilitate timely delivery of products.

Grocery Stocker

Piggly Wiggly Supermarket
01.2016 - 10.2017
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
  • Greeted customers and directed to requested products.
  • Checked aisles for spills to complete quick clean-up.
  • Facilitated timely product rotation, ensuring freshness and minimizing waste.
  • Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
  • Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
  • Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
  • Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
  • Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
  • Participated in seasonal resets, rearranging store layouts according to planograms for improved customer navigation experiences.
  • Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept work areas neat, clean and free from debris.
  • Managed timely and effective replacement of damaged or missing products.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Completed inventory accounts to keep records current and promote accurate ordering.

Sales Clerk

Piggly Wiggly Supermarket
01.2016 - 10.2017
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Processed payments and returns with accuracy and efficiency.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Opened and closed store by balancing cash registers and receipts.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
  • Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
  • Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
  • Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Cashier

Gulf Bowl & Captain's Choice Bar and Grill
02.2015 - 05.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

General Studies

Foley High School
Foley, AL
05.2020

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Reliable and trustworthy
  • Customer service
  • Professional attitude
  • Active listener
  • Problem-solving
  • Food safety knowledge
  • Team coordination
  • Knife skills
  • Deep fryer operation
  • Kitchen organization
  • Quality control
  • Server communication
  • Inventory management

Languages

Spanish
Elementary

Timeline

Line Cook

Mcdonalds, PDI FOODS
12.2019 - 11.2020

Online Grocery Associate

Walmart
11.2017 - 06.2018

Grocery Stocker

Piggly Wiggly Supermarket
01.2016 - 10.2017

Sales Clerk

Piggly Wiggly Supermarket
01.2016 - 10.2017

Cashier

Gulf Bowl & Captain's Choice Bar and Grill
02.2015 - 05.2016

General Studies

Foley High School

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