Levine Naidoo

Communicated with production team members about quality issues.

• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Cleaned and organized stock areas.
• Put away received merchandise in designated location.
• Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.

• Resolved customer service issues using company processes and policies and provided updates to customers.
• Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
• Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.

• Organized and maintained displays to achieve clean and appealing product layouts.
• Organized and restocked shelves to ensure products were readily available to customers.
• Ensured stock rotation and stock taking were done.
• Removed damaged, out-of-code, not-in-set and discontinued items from store isles