Summary
Overview
Work History
Skills
Certification
Additional Details
Timeline
Hi, I’m

Levitta Mallette

Murrells Inlet,SC

Summary

Experienced with managing health programs to improve community well-being. Utilizes project management skills to implement effective health initiatives. Knowledge of stakeholder engagement and program evaluation to ensure successful outcomes.

Overview

12
years of professional experience
1
Certification

Work History

Heavenly Hands Senior Care Services

Community Health Program Manager
08.2019 - Current

Job overview

  • Coordinated and monitored services for at-risk clients, ensuring effective delivery of medical and support services delivery to promote independent living.
  • Managed budgets effectively, ensuring adequate financial support for vital health programs and services.
  • Established clear performance metrics to track program success, enabling data-driven decision-making processes.
  • Developed innovative solutions to address pressing public health issues, leading to improved community wellbeing.
  • Oversaw coordination of care plans, durable medical equipment, and third-party service vendors to ensure compliance and quality outcomes.
  • Advocated for clients by troubleshooting service issues and collaborating with internal and external teams.
  • Organized resource access events, working with various agencies to secure vouchers and support.
  • Demonstrated exceptional adaptability and prioritization in a fast-paced, regulatory-driven environment.
  • Developed culturally sensitive materials tailored for diverse populations, enhancing the reach and effectiveness of health campaigns.

Mental Health America

Case Manager Coordinator
04.2013 - 08.2019

Job overview

  • Managed comprehensive service plans for adults with persistent mental health challenges, ensuring access to psychiatric, medical, housing, and community resources.
  • Coordinated service providers, monitored care quality, and maintained compliance with mental health regulations.
  • Prepared and submitted reports to legal and healthcare entities, and collaborated with courts, families, and external agencies.
  • Served as liaison between clients and third parties for financial and benefit-related matters.
  • Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
  • Assisted caseworkers with regular visits to homes and schools to evaluate child safety and quality of care.
  • Established strong community partnerships to broaden available resources for clients and their families.
  • Facilitated multidisciplinary team meetings for comprehensive care planning and improved client satisfaction.
  • Contributed substantially to achieving departmental goals through unwavering commitment to excellence in case management and client service.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Skills

  • Community Coordination
  • Vendor Coordination
  • Budget Oversight
  • Financial Documentation
  • Regulatory Compliance
  • Risk Mitigation
  • Operational Planning
  • Service Planning
  • Staff Engagement
  • Stakeholder Engagement
  • Report Generation
  • Health education
  • Microsoft Office
  • Conflict Resolution
  • Quality improvement

Certification

  • Lean Six Sigma Yellow Belt
  • Scrum Master Certification (if applicable — clarify if completed)

Additional Details

Additional Details
Residing in/able to work on-site in Murrells Inlet, SC, Available full-time, Monday–Thursday 8:30 AM–5:30 PM, Highly motivated to transition into HOA management and committed to growing within a supportive community-focused organization

Timeline

Community Health Program Manager
Heavenly Hands Senior Care Services
08.2019 - Current
Case Manager Coordinator
Mental Health America
04.2013 - 08.2019

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Levitta Mallette