Levone Pleas

• Use SAP and Descartes routing systems to monitor drivers Scheduled missed services
• Provide excellent customer service by ensuring timely and efficient service expectations for customers according to route schedules and on-demand requests, Communicate with customers or supervising personnel to address questions., problems, complaints, and service requests
• Routinely Keep customers notified of changes in routing schedules In addition, Clarified customer issues and determined the root cause of problems to resolve product or service complaints 'Managed over 50 customer calls per day.' or, 'Increased sales by 10%
• Scheduled missed services
• Provide excellent customer Provided onboarding and guidance to other sales representatives to meet sales goals while growing 15% opportunities for purge account business Ability to Handle inbound calls and respond to tickets (cases) daily
• On average, I addressed approximately 15-20 tickets per day, depending on the volume of requests and the complexity of the information needed
• Utilizing a ticketing system was an integral part of my daily responsibilities remained actively logged into on-call telephone queues as assigned to fulfill duties
• Utilized frontline customer service skills to generally determine the prevailing needs of clients reply to emails from customers and sales representative and Sales managers, Use salesforce CRM and SaP

• Assists people who are unable to complete basic tasks, such as the elderly, the mentally ill or those with disabilities. My Caregiver duties include administering medications, helping clients complete personal care tasks, such as bathing, dressing, eating or grooming, and following the patient’s prescribed healthcare plan. Assisted with dressing guidance, grooming, meal preparation, and medication reminders As part of my duties I Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping Many times Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
• So very often Assisted patients with self-administered medications
• There are 3 other work fields I participated in below 1.
• Documented residents' mental status, sleep, and eating patterns in the medical record book2
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
• Maintained frequent supervision of residents unable to call for assistance

• Through an approved maintenance facility conduct routine maintenance schedules for the mobile unit
  Perform and maintain daily logbooks, travel tracking and mobile unit inspections as described by the Department of Transportation and Red Wing Standard Operating Procedures (SOP)
  Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day's business
  Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
  Adhere to all mobile operations as defined in each SOP
  Mobile Operating Expense: inventory, cash, truck maintenance, travel, and other areas that will directly affect the profitability of the mobile unit
  Guide each customer through RWSC's Ultimate Fit Experience
  Provide appropriate accessory recommendation, educate customers on the benefits of each
  Ensure proper handling of special orders placed during the day's truck run
  Collaborate with industrial team regarding planning and execution of the day's truck runs
  Willingness to perform additional duties as required
  Maintain safe and healthy work environment by following organization standards and legal regulations
  Uphold Red Wing Shoe Company's core values
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  Maintain the integrity of the Mobile Shoe Showroom, truck signage, and housekeeping standards
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  Conduct self-accordance to RWSC policies
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  Identify current and future account requirements by establishing personal rapport with key contacts while onsite
  Ensure product and company reputation by complying with federal and state regulations
  Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
  Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays

• Assessed project scope, material requirements, and blueprints to gain a valid understanding of project details Applied and handled insulating products such as foam, fiberglass, and cloth with mud Completed job with quality and efficiency within 6 months of employment Read and understand blueprints and technical specifications for insulation installation Set up and operated fabricating equipment to cut, bend, and straighten sheet metal for insulation projects Cut, formed, and arranged insulation to promote the efficiency of materials for each project Handled training for 6 employees in proper operation and maintenance of all equipment to prevent injuries Operated hand tools such as beadier crimpers, brakes metal cutters, drills sanders, scrapers pneumatic cleaners, cutter , ladders lanyards and shears . gear like nomex covers , hard hats, mask, filters, gloves, safety glasses , face shields ect ...
• Warehouse distribution, issued equipment for daily projects and ordered equipment for abatement job, pneumatic drills, sanders, Grinders, vacuum, scrapers, plastic material containers Caution tape ect, Train employees on proper PPE for Cal/OSHA rules and regulations for asbestos removal and discarded properly
• Training on wearing the proper PPE for specific Jobs

• Delivered bread products to Hotels
• Breakfast foods such as Baggets, muffins, Danishes, sweet rolls, and specialized breads like sliced pumpernickel, white, and wheat bread Kept delivery vehicles clean and neat to maintain the company's professional reputation Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings Coordinated work of a team of drivers delivering across the local area Drove continuously during shifts, met deadlines, and achieved high customer satisfaction ratings Verified orders before completing deliveries to avoid customer complaints Completed inspections daily to identify needed upkeep on vehicles and document performance concerns Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations

• Orchestrated routing by producing accurate shipping documentation and package labels Investigated and adopted optimal shipping and receiving strategies by selecting the best carriers, routes, and methods to minimize costs and enhance schedules Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers Compared shipping orders and invoices against contents received to verify accuracy Operated forklifts and electric pallet jack equipment to manage incoming orders, organize deliveries, and transfer packages to other departments.
• Handled day-to-day shipping and receiving overseeing more than 25 packages per day.

Qualifications

Service

• Meet every customer individual preference by delivering the right product, in the right amount to all customers at the scheduled delivery times and days, maintain necessary delivery information on all accounts including cash and receipts
• Fulfill customer orders to maintain proper customer inventories and all special service needs and requests

Sales

• Drive growth, identify and close new accounts
• Fully develop new and existing accounts
• Adhere to pricing and promotion guidelines

Safety

• Operate vehicle (CMV) in a safe and responsible manner, follow defined safe work practices and complete DOT required documentation daily

Ability to alternately sit, stand, push, pull and walk all day, with or without a reasonable accommodation Service-oriented with strong face-to-face sales/negotiation skills
Ability to climb in and out of a commercial vehicle on average 30-40 times per day
Secure and/or maintain CDL Class B with airbrake endorsement
Ability to work independently, efficiently, and in different types of weather
Ability to lift and carry an average of 200+ units per day, each weighing up to 45 lbs., using product handling tools as appropriate, with or without a reasonable accommodation
Ability to work an average 45-hour week or more, including variable start/end times

Responsibilities:

• Register and assign rooms to guests 25 person per shift
• Confirm phone and online reservations over 20-30 reservation per day
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Report Job

• Monitor and check guess reservation schedules
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests Welcomed each new arrival pleasantly and confirmed reservations and identification
• Driver's license to driver Hotel Van pick up and drop off guess at request times .