Summary
Overview
Work History
Education
Skills
Timeline
Generic
Levonne Dallas

Levonne Dallas

Phoenix,AZ

Summary

Proven leader and efficient Kitchen Manager at Sunshine Rescue Mission And Hope Cottage Flagstaff, adept in staff training and development, and inventory management. Enhanced kitchen operations by implementing cost-control strategies, reducing waste by 30%, and fostering a culture of teamwork. Skilled in vendor relations and maintaining high sanitation standards, consistently exceeding health inspection requirements.

Overview

3
3
years of professional experience

Work History

Kitchen Manager

Sunshine Rescue Mission And Hope Cottage Flagstaff
02.2024 - 09.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
  • Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
  • Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
  • Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
  • Streamlined ordering process, minimizing errors and increasing kitchen productivity.
  • Enhanced kitchen efficiency by streamlining meal preparation processes.
  • Created diverse and appealing menu, catering to wide range of dietary preferences and allergies.
  • Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
  • Maintained meticulous records of health inspections, consistently achieving high scores.
  • Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
  • Boosted team morale and performance through effective leadership and training programs.
  • Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
  • Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maximized quality assurance by completing frequent line checks.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Kitchen Manager

Phoenix Dream Center
04.2023 - 02.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
  • Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
  • Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
  • Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
  • Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
  • Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
  • Implemented customer feedback system to gather insights and improve dining experience.
  • Collaborated with management to develop strategies for increasing restaurant profitability.
  • Negotiated with suppliers to secure high-quality ingredients at cost-effective prices.
  • Streamlined ordering process, minimizing errors and increasing kitchen productivity.
  • Initiated community outreach programs, including cooking classes and food donation drives, to enhance restaurant's local reputation.
  • Enhanced kitchen efficiency by streamlining meal preparation processes.
  • Optimized food presentation and plating techniques, elevating overall dining experience.
  • Created diverse and appealing menu, catering to wide range of dietary preferences and allergies.
  • Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
  • Maintained meticulous records of health inspections, consistently achieving high scores.
  • Enhanced dining experience by introducing themed culinary events and specials.
  • Boosted team morale and performance through effective leadership and training programs.
  • Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
  • Improved customer satisfaction with timely and accurate food delivery.
  • Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
  • Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
  • Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
  • Continuously updated kitchen equipment and technology to improve cooking efficiency and food quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maximized quality assurance by completing frequent line checks.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Developed unique events and special promotions to drive sales.

Warehouse Worker

FedEx
05.2022 - 01.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Dishwasher

Arizona State University, Tempe Campus
01.2022 - 09.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
  • Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
  • Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
  • Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
  • Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
  • Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
  • Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
  • Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
  • Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
  • Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
  • Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
  • Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
  • Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
  • Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
  • Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
  • Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
  • Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
  • Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
  • Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Washed dishes and assisted in bussing tables.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Monitored dishwashing machines for proper functioning.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

Education

N/a - Fashion Design

Metropolitan Community College - Kansas City
Kansas City, MO

Kitchen Manager Certification - Hospitality Administration And Management

National Restaurant Association
05.2023

Skills

  • Multitasking and Organization
  • Customer Service
  • Food Safety
  • Inventory Management
  • Staff Supervision
  • Food Preparation
  • Staff Training and Development
  • Kitchen Management
  • Inventory Control
  • Attention to Detail
  • Waste Reduction
  • Problem-Solving
  • Safe Food Handling
  • Kitchen equipment operation and maintenance
  • Ordering Supplies
  • Cleaning and sanitation
  • Staff Management
  • Vendor Relations
  • Operations Management
  • Team Collaboration and Leadership
  • Sanitation Standards
  • Health Code Compliance
  • Food production management
  • Recipes and menu planning
  • Product Rotation
  • Food and Beverage Management
  • Order Accuracy
  • Supply Ordering
  • Food Safety Compliance
  • Kitchen Equipment Maintenance
  • Menu development
  • Goal Setting
  • Inventory Coordination
  • Order delivery practices
  • Employee Scheduling
  • Food plating and presentation
  • Kitchen staff coordination
  • Productivity Improvement
  • High-volume dining
  • ServSafe Certification
  • Staff Coaching
  • Cost Control
  • Health Inspections
  • Flexible Schedule
  • Shift Scheduling
  • New Employee Recruitment
  • Expediting Orders
  • Policy and Procedure Enforcement
  • Sanitation
  • Motivational style
  • Scheduling
  • Purchasing
  • Recipe creation
  • Quality Assurance
  • Cost controls
  • First aid knowledge
  • Verbal and written communication
  • Vendor Relationship Management
  • Performance monitoring
  • Performance Improvement
  • Workflow Planning
  • Recruitment and hiring
  • Strategic Planning
  • Process Improvement
  • BOH Operations
  • Scheduling Coordination
  • Equipment Condition Evaluations
  • Recruitment
  • Equipment Maintenance
  • Resource Allocation
  • Reliable and Responsible
  • Team Leadership
  • Collaboration and Teamwork
  • Employee Supervision
  • Critical Thinking
  • Training and Onboarding
  • Monitoring Food Preparation
  • Delegating Assignments and Tasks
  • Relationship Building
  • Quality Control
  • Coaching and Mentoring
  • Customer Retention
  • Managing Reservations and Large Parties
  • ServSafe Food Manager
  • Anticipating Problems
  • Back of House Management
  • Work Planning and Prioritization
  • ServeSafe Manager
  • Portion Control
  • Scheduling Staff

Timeline

Kitchen Manager

Sunshine Rescue Mission And Hope Cottage Flagstaff
02.2024 - 09.2024

Kitchen Manager

Phoenix Dream Center
04.2023 - 02.2024

Warehouse Worker

FedEx
05.2022 - 01.2023

Dishwasher

Arizona State University, Tempe Campus
01.2022 - 09.2022

N/a - Fashion Design

Metropolitan Community College - Kansas City

Kitchen Manager Certification - Hospitality Administration And Management

National Restaurant Association

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Levonne Dallas