Summary
Overview
Work History
Education
Skills
Community Service
LEADERSHIP EXPERIENCE
STUDY ABROAD
Timeline
Generic

LEVOR ROSS

SAN DIEGO

Summary

Sales Associate with extensive experience exceeding 7 years in revenue growth and customer satisfaction through strategic account management and collaboration with major carriers. Demonstrated success in leading marketing initiatives for Fortune 500 clients, consistently ranking among top sales performers. Dedicated to leveraging data insights for refining sales strategies and building a high-performance team.

Overview

12
12
years of professional experience

Work History

Delivery Driver

DoorDash/Ubereats
10.2020 - Current
  • Delivered packages promptly to doorsteps and business offices using optimal routes.
  • Ensured customer satisfaction through timely, accurate deliveries of products.
  • Utilized GPS technology, maps, and instructions for efficient delivery completion.
  • Executed rush deliveries within tight schedules to meet customer demands.
  • Addressed customer inquiries and complaints with politeness and professionalism.
  • Maintained professionalism in company interactions with customers and vendors.
  • Fostered strong client relationships through proactive communication and personalized service.
  • Collaborated with dispatchers to adjust routes and schedules as needed.

Sales Associate

Wireless Advocates
09.2016 - 09.2020
  • Analyzed accounts for Costco members, boosting customer satisfaction and retention.
  • Ranked consistently in top 10% sales in the southwest, enhancing revenue growth.
  • Collaborated with Verizon, AT&T, T-Mobile, and Sprint to optimize sales strategies.
  • Drove sales initiatives across four major carriers, achieving consistent top 10% performance in a competitive southwest market.
  • Conducted detailed account analyses for Costco members, identifying trends that enhanced customer engagement and satisfaction.
  • Partnered with team members to develop targeted promotions, leading to noticeable results in customer acquisition and retention.
  • Fostered a positive shopping environment, utilizing effective communication skills to address customer inquiries and enhance their experience.
  • Implemented streamlined sales processes that improved efficiency, contributing to substantial improvements in overall store performance.
  • Enhanced sales strategies through data-driven insights, resulting in substantial improvements in customer acquisition and retention.
  • Executed thorough account analyses, identifying key trends that informed sales approaches and elevated customer satisfaction scores.
  • Streamlined account analysis processes, leading to noticeable gains in customer satisfaction and retention across diverse member accounts.

Owner/Manager

Rise High Marketing/Dailey Pinnacle
03.2014 - 09.2016
  • Managed marketing for Fortune 500 clients, boosting retail brand visibility and engagement.
  • Led recruitment and training, enhancing team skills to drive consistent sales success.
  • Promoted DirecTV and AT&T in Costco, achieving national top 20% sales ranking.
  • Implemented training programs, improving team performance and achieving measurable sales results.
  • Maintained sales reports, aiding strategic planning and informed decision-making.
  • Orchestrated marketing strategies for high-profile clients, resulting in substantial improvements in brand visibility and customer engagement.
  • Fostered a high-performance team culture through effective recruitment and training, driving measurable sales success and employee retention.
  • Maintained precise sales reports and performance metrics, enabling data-driven decisions that enhanced strategic planning for future campaigns.
  • Implemented unique marketing campaigns that significantly boosted customer interaction, positioning clients as leaders in the retail market.
  • Promoted teamwork and collaboration among staff, creating a supportive environment that encouraged professional growth and sales excellence.
  • Orchestrated innovative marketing campaigns, driving substantial improvements in brand visibility and customer engagement for high-profile clients.

Sales Associate

Self Made Marketing
09.2013 - 03.2014
  • Promoted DirecTV at Costco, enhancing brand visibility and customer engagement.
  • Led recruitment and training, improving team performance and retention.
  • Streamlined interview processes, ensuring efficient candidate selection.
  • Led recruitment initiatives, successfully onboarding skilled candidates and enhancing team performance through targeted training programs.
  • Streamlined interview processes, reducing time-to-hire significantly and ensuring a more efficient selection of top talent.

Education

Sociology, Major

University of San Diego
San Diego
08.2013

Skills

  • Sales and marketing skills
  • Leadership abilities
  • Event planning expertise
  • Recruitment strategies
  • Training programs
  • Account management techniques
  • Customer service focus

Community Service

Quincy, CA, Helped cleaned the community of Quincy, CA, Held fundraisers for local churches, Helped with the autism tree project foundation, Supported the kids at Winter Wonderland

LEADERSHIP EXPERIENCE

  • VP of Kappa League (2007-2008): Organized events for strong black male leaders in high school
  • Student Body President at Feather River College (2009-2010): Managed budgets, coordinated campus events
  • VP of event planning at Leaders of Tomorrow, University of San Diego (2011-2013)

STUDY ABROAD

  • Took a 3 week course in Jamaica
  • Visited and taught at local schools
  • Helped local communities
  • Experienced a different way of living

Timeline

Delivery Driver

DoorDash/Ubereats
10.2020 - Current

Sales Associate

Wireless Advocates
09.2016 - 09.2020

Owner/Manager

Rise High Marketing/Dailey Pinnacle
03.2014 - 09.2016

Sales Associate

Self Made Marketing
09.2013 - 03.2014

Sociology, Major

University of San Diego

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