Levy Randolph
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
44
44
years of professional experience
Work History
Allied Universal Events
Allied Universal Security
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
UPS Seasonal Delivery Person
UPS
11.2024 - 12.2024
Unemployed
11.2021 - 11.2024
- In October 2021 I was diagnosed with Prostate Cancer, January 2022 I had surgery. January 2022 to November 2024, I was dealing with my aftercare program. In November 2024 I was ready to get back to work, In November 2024 to December 2024 I work for UPS as a Seasonal Delivery Driver. Using my private vehicle to deliver packages to different locations.
Customer Service
Walmart
02.2019 - 11.2021
- Assisting Customers with their request while in the store. We were known as Happy to Help customers servers
Packer
Walmart Logistics/Fulfillment Center 8103
10.2016 - 10.2018
Computer Learning Center
10.2015 - 10.2016
Unemployed
12.2014 - 10.2015
Manager
Brinker Int. - Chili's Restaurant
11.2005 - 12.2014
- Manage and executed daily restaurant food service operations.
- Reviewed monthly P & L Statement and monitored budget to ensure efficient operation and ensured expenditures stayed within budget limitations.
- Conducted daily 100% Sanitation line check.
- Supervise and coached team members on daily restaurant operations, customer service and security procedures.
- Estimated food and beverage orders and completed daily requisitioning and purchasing orders of all supplies.
- Was instrumental in organizing and reducing excess liquor storage and reduced pars just to order what was needed.
- Coordinated and worked with food preparation and other personnel to plan several new menu rollouts.
- Wrote and reviewed schedules, resolved conflicts and monitored labor to reduce labor hours by modifying shifts and in times to be within our labor guidelines.
- Directly involved in hiring new team members for the Front of the House (FOH) and Heart of the House (HOH) using the Taleo program.
- Trained and managed 18 HOH team members in portion control and food preparation which resulted in reducing our actual vs. theoretical (AVT) overall score and food cost.
- Received a perfect score of 100% on our Eco Sure score. (first time)
- Trained new team members in all areas of customer service and sanitation.
- Investigated and resolved food quality and our customer service complaints.
- Successfully handled conducting new menu test items for Chili's Development team
- Supervised all in-house aspects of the restaurant, from in-house decorations to menu selection.
- Managed different areas of restaurant operations such as customer relations, vendors' relations and inventory control.
- Specialized in training and motivating new staff regarding their work and responsibilities.
- Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
- Maintained accounting books regarding employee payroll and sales summaries of the restaurant.
- Helped in promoting business through social interaction in community events.
- Estimated the daily food consumption and placed orders with suppliers accordingly - Ordered utensils and contacted merchants regarding their supplies on a regular interval.
- Staffing:
- Hired staff for various departments according to skills required.
- Trained new staff; delineated their responsibilities and restaurant work ethics.
- Monitored cooking staff closely to ensure adherence to required standards in terms of quality and safety.
- Maintained a friendly environment for staff and customers.
- Scheduled working hours of staff and rotation of shifts.
- Selected Initiatives:
- Assisted the customers in answering their queries regarding food quality and service.
- Maintained the cleanliness and sanitation standards of the restaurants by routine checkup of the cleaning done by facilities staff.
- Created new menu formats keeping in mind customer preferences and upcoming varieties available.
- Searched the market regarding new dishes and recipes or latest trends in restaurants that could help improve business.
Food Service Manager/Leading Culinary Specialist
United States Navy
11.1981 - 11.2005
- Managed all food service daily operations of navy Galleys.
- Ordered and maintained flawless accountability of over 400 line items of food valued in excess of $15 million.
- Reviewed financial transactions and monitored budget to ensure efficient operation and ensured expenditures stayed within budget limitations.
- Planned menus, portions control and nutritional value of food served.
- Supervised and managed over 525 employees including; scheduling work hours, assigning duties and evaluating performance.
- Instrumental in winning the FIVE STAR Accreditation Award in 2003, 2004 and 2005 for Outstanding Food Service Excellence.
- Trained Food Service Workers in all areas of customer service and sanitation.
- Planned, coordinated and supervised over 40 Catered Receptions functions.
- 20 years experience as a Culinary Specialist in the US Navy.
- Operated and manage Navy messes and living quarters establish to feed and accommodate Navy personnel.
- Assisted in ordering, storing, accounting for, and preparing food, maintaining housing facilities.
- Supervised 75 Culinary Specialist who were responsible to provide 1200 meals daily throughout three separate dining facilities.
- Planned and executed major receptions and luncheons for distinguished visitors
- Ensure contracted Subsistence Prime vendor complies with contracted services to receive, store, and issue to the military customer of the Navy in accordance with the government contract and DOD Policy. Serve as a customer service and support representative.
- Monitor Inventory, Warehousing, food storage, transportation, distribution, receipt, and quality assurance. Communicate both orally and written to the customer and superiors. Monitor subsistence levels both perishable and semi perishable, and inspects warehousing for sanitation and security issues.
- Oversee and monitor storage and warehousing facilities. Resolve customer conflict.
- Provide liaison for the Prime Vendor Equipment Program to the military customer.
- Knowledge of Navy shipload out procedures for both T-AFS re-supply and other classes of ships. Knowledge of surface shipment procedures for support of customers in remote locations.
- Broad knowledge of semi-perishable and perishable food products and industries to include technical knowledge of various product characteristics, manufacturing standards and processes, industry processes, grading/standards methodologies, and defect tolerances in order to verify contractor's compliance with all contract terms.
- Specialized Military Related Training from 8 - 40 hours
- Sexual Harassment Supervisory Safety Financial Management
- Suicide Intervention Mid Management and Leadership strategies
- Individual Awards
- Navy and Marine Corps Commendation Medal
- Navy and Marine Corps Achievement Medal (6 awards)
- Combat Action Ribbon
- Navy Unit Commendation
- Meritorious Unit Commendation
- (2 awards)
- Navy Battle "E" Ribbon (2 awards)
- Navy Good Conduct Award (5 awards)
- Navy Expeditionary Medal
- National Defense Service Medal
- Armed Forces Expeditionary Medal (2 awards)
- Southwest Asia Service Medal (2 awards)
- Sea Service Deployment Ribbon (9 awards)
- Overseas Service Ribbon (4 awards)
- Kuwait Liberation Medal (Kingdom of Saudi Arabia)
- Navy Pistol Marksmanship
- Global War on Terrorism Service Medal
Education
High school - Math
Alain Leroy Locke High School
Los Angeles, CA06.1976
Skills
- EXCEL
- POWERPOINT
Timeline
Allied Universal Events
Allied Universal Security
05.2025 - Current
UPS Seasonal Delivery Person
UPS
11.2024 - 12.2024
Unemployed
11.2021 - 11.2024
Customer Service
Walmart
02.2019 - 11.2021
Packer
Walmart Logistics/Fulfillment Center 8103
10.2016 - 10.2018
Computer Learning Center
10.2015 - 10.2016
Unemployed
12.2014 - 10.2015
Manager
Brinker Int. - Chili's Restaurant
11.2005 - 12.2014
Food Service Manager/Leading Culinary Specialist
United States Navy
11.1981 - 11.2005
High school - Math
Alain Leroy Locke High School
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