Levys J. Mendez R.
447w 43rd St Apt 4A,NY
Summary
Dynamic hospitality professional with extensive experience at Le Bilboquet NY, excelling in cocktail preparation and inventory management. Proven ability to enhance customer satisfaction through exceptional service and conflict resolution. A collaborative team player, adept at event planning and maintaining high professional standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Bartender
Le Bilboquet NY
30E 60th St , NY
11.2024 - 02.2025
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Greeted customers and provided excellent customer service.
- Neatly sliced and pitted fruit for garnishing drinks.
- Cleansed glasses with sanitizing solution after each use.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Head Barback
Le Bilboquet NY
30E 60th St , NY
03.2023 - 02.2025
- Maintained an inventory of all liquor, beer, wine, spirits, non-alcoholic beverages and related items needed for the bar operation.
- Collaborated with team members to plan and execute special events and promotions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Assisted with clearing away empty plates and glasses from tables after customers had finished dining.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Performed minor maintenance tasks to keep bar equipment in good working order.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Provided support to bartenders by pre-mixing cocktails and preparing garnishes in advance.
- Provided feedback to management on inventory levels and supply quality.
- Performed daily maintenance tasks such as changing kegs, cleaning taps, and restocking ice bins.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Sliced and pitted fruit used to garnish drinks.
- Conducted regular inspections of all equipment used behind the bar including blenders, mixers, ice machines.
- Communicated with management regarding any potential problems or issues which arose during service hours.
- Filled and served various beverages for customers.
- Delivered drinks to guests in a timely manner according to standard operating procedures.
- Poured drinks using standard pour according to specifications.
Restaurant Busser
Le Bilboquet NY
30E 60th St, NY
09.2021 - 02.2025
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Greeted guests with friendliness and professionalism.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Notified manager of issues with equipment or breakage.
- Stocked displays with new and transferred merchandise.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Set up buffet tables with appropriate food items according to company standards.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
Education
MBA - Masters in Finanza
Zulia University
Venezuela, Zulia State 06-2015
Skills
- Cocktail preparation
- Inventory management
- Customer service
- Regulatory compliance
- Conflict resolution
- Equipment maintenance
- Team collaboration
- Event planning
- Fruit preparation
- Attention to detail
- Problem solving
- Professional service standards
- Team player attitude
- Product knowledge
- Task prioritization
- Cost control
- Staff management
- Fast learner
- Inventory
- Patience and tolerance
- Teamwork and collaboration
- Order processing
- Alcohol awareness
- Multitasking
- Hospitality and accommodation
Education and Training
other
Timeline
Bartender
Le Bilboquet NY
11.2024 - 02.2025
Head Barback
Le Bilboquet NY
03.2023 - 02.2025
Restaurant Busser
Le Bilboquet NY
09.2021 - 02.2025
MBA - Masters in Finanza
Zulia University
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