Dynamic leader with a proven track record at Southern Therapy Services, excelling in establishing an engaging and highly satisfied work environment for patients and staff alike such that our company has been the local newspaper's reader's choice award for many successive year. Excellent clinical mentorship of both physical therapy students and prospective physical therapy students resulting in successful staff recruitment of students into full time employment roles, and admission to PT schools of student observers and employees. Expert in utilizing AI tools for enhanced patient care, performance metrics assessment, and quality assurance of documentation of staff. Committed to fostering an exceptional customer service environment while achieving optimal recovery outcomes for patients.
Establish company policies and procedures
Recruitment and retention of staff
Formulate company rehabilitation and treatment protocols and delivery of care
Research and select AI programs such as PT Wired and Prediction Health for HEP programs, staff and patient communication and interactions, patient adherence to home exercise programs, and staff performance of quality assurance chart reviews and outcome measures
Supervised Clinical Staff to ensure exceptional quality of care and excellent customer service
Evaluated clinical metrics and staff performance
Mentored new staff to develop clinical skills and customer service
Clinical Instructor of Physical Therapy Students with successful recruitment of 6 students to company employees
Coordinated Sports Medicine Staff and Services for 8 local high schools including communication with local physicians and health care personnel including hospitals, emergency rooms, and ambulance services
Performed sports medicine tasks of assessment and treatment of injuries to high school students to ensure optimum recovery
Organized and Speaker for Sports Medicine Conference which was NATA certified for CEU credits in the state of Georgia
Communication and Organization
Develop an excellent company environment and customer service experience
Expert clinical skills and decision making to become a designated referral clinician by physicians over multiple practices
Assessment and Analysis of staff performance, Department Metrics
Mentorship and Education of staff and students
Recruitment of 6 PT students into full time staff members
Development of 10 students into PT students
Utilization of AI tools of PT Wired and Prediction Health
Performance of KEY Functional Capacity Assessments (FCA)
Performance of Disability Rating Assessments and Partial-Permanent Disability (PPD) Impairment Ratings
Utilization of the Dictionary of Occupational Titles, 4th edition
Utilization of Guides to the Evaluation of Permanent Impairment, 5th edition
Continuing Education Course Conference Presenter
Leader in Company achieving Reader's Choice Award as the preferred Rehabilitation provider in the west Georgia region
Company top performer of revenue generation
KEY Functional Capacity Assessment Specialist
APTA Clinical Instructor
NATA Certified Member