Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lewally Tejan

New York

Summary

Highly motivated customer service representative with sales experience, outgoing sales professional with track record of driving increased sale, improving buying experience and elevating company profile with target market. Energetic and passionate fitness instructor with several years of experience teaching group classes and one on one classes, highly trained in areas of strength training, flexibility training and aerobics, I have a true passion for designing fitness and nutrition programs that maximize results and help client develop a true sense of well being

Professional online sales specialist with proven experience in driving e-commerce growth and enhancing customer satisfaction. Strong background in digital marketing, inventory management, and customer relationship management software. Known for team collaboration and adaptability to changing needs. Focused on delivering measurable results and fostering reliable work environment.

Sales professional, prepared for online sales roles. Extensive experience in customer engagement and e-commerce support. Team-oriented with focus on achieving targets and adapting to changing market demands. Proficient in using digital tools and exhibiting excellent communication skills.

Experienced with online sales support, assisting customers and driving sales. Utilizes digital marketing techniques and CRM systems to enhance customer experiences. Track record of effective communication and teamwork in fast-paced environments.

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Online Sales Assistant

Best Buy
03.2021 - 07.2024
  • Assisted in website redesign efforts to enhance user experience and conversion rates.
  • Conducted thorough research on prospective products before making procurement recommendations.
  • Resolved customer disputes promptly and professionally, preserving company reputation while minimizing potential losses from refunds or chargebacks.
  • Collaborated with designers on creating visually appealing ads that showcased products.

Front Desk supervisor

Home Depot
01.2017 - 03.2022
  • Perform online sales activities to achieve company sales goals
  • Identify and contact potential customers for business opportunities
  • Schedule daily customer appointments and make product presentations
  • Update customer database with contact details and interest information from prospective customers
  • Perform daily tasks based on assigned work plan
  • Maintain profitable and productive relationships with customers
  • Maintain up-to-date knowledge about product information and promotions
  • Attend sales training and educational programs for professional development
  • Communicate with customers through phone, e-mails, chats and personal visits
  • Respond to customer queries promptly and professionally
  • Work independently or in a team to achieve monthly sales quota
  • Provide excellent services and ensure customer satisfaction
  • Make inbound and outbound calls to sell company products
  • Develop sales strategies and determine sales forecast and projections
  • Stay abreast with online marketing trends and competitor

Order fulfillment specialist

Amazon
03.2019 - 01.2020
  • Maintaining positive relationships with customers
  • Identifying customer needs and overseeing service delivery within the business context
  • Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently
  • Managing finances and budgets
  • Determining ways to reduce costs without sacrificing customer satisfaction
  • Assessing customer feedback and using your creativity to establish, improve, and refine services
  • Remaining organized and meeting deadlines
  • Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Provided exceptional customer service by quickly addressing concerns or inquiries related to orders, maintaining a high level of professionalism throughout all interactions.
  • Managed high-priority orders with exceptional attention to detail, ensuring that all requirements were met in a timely manner while maintaining excellent communication with stakeholders involved.
  • Reduced errors in order processing by implementing a strict quality control program, resulting in fewer returns and refunds.

Personal trainer and Nutritionist

Crunch fitness
01.2018 - 07.2019
  • Assume the responsibility of training existing clients who are interested in increasing their fitness levels, losing weight and entering competitions
  • Provide clients with safe, reasonable exercises that they can perform in the gym as well as at home
  • Give clients ample notice if you need to change appointment times and respond quickly to clients who must change their schedules
  • Talk to members of the gym about their goals and introduce them to our personal training packages
  • Collect weekly payments from your clients and turn them over to our accounting department
  • Lead group fitness classes when necessary
  • Work out at the gym at least three days per week
  • Advise clients about important safety concerns and demonstrate

Education

Associate of Arts - Business Administration

Monroe College
The Bronx, NY
11-2025

DOTFIT CERTIFIED -

CRUNCH FITNESS
09.2020

Bachelor of Arts - Human Relations

University of Evreux
France
01.2015

GCSE - Maths and English

Peckham Academy
London United Kingdom
09.2008

Skills

  • Ability to Multitask
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Analytical ability
  • Initiative and Problem-solving Abilities
  • Strong salesmanship
  • Target Market Identification
  • Adaptive Learning
  • Brand Awareness
  • Digital marketing knowledge
  • Web Analytics
  • Cross-selling strategies
  • CRM software proficiency

Languages

French
Full Professional
Arabic
Limited Working

Timeline

Online Sales Assistant

Best Buy
03.2021 - 07.2024

Order fulfillment specialist

Amazon
03.2019 - 01.2020

Personal trainer and Nutritionist

Crunch fitness
01.2018 - 07.2019

Front Desk supervisor

Home Depot
01.2017 - 03.2022

DOTFIT CERTIFIED -

CRUNCH FITNESS

Associate of Arts - Business Administration

Monroe College

Bachelor of Arts - Human Relations

University of Evreux

GCSE - Maths and English

Peckham Academy
Lewally Tejan