Summary
Overview
Work History
Education
Skills
Timeline
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Lewis Allison

Fullerton,CA

Summary

Experienced Sales Representative known for consistently surpassing sales quotas and driving revenue growth through proactive upselling strategies. Proficient at fostering client relationships and leading sales teams to success. Demonstrated expertise in identifying market opportunities, negotiating contracts, and implementing effective sales tactics. A collaborative leader committed to cultivating excellence and achieving business goals through innovative methods.

Overview

25
25
years of professional experience

Work History

Assistant Manager/Sales Representative

Keyston Bros
10.2018 - Current
  • Entrusted with the pivotal role of responsibly managing and strategically expanding a dynamic portfolio of over 80 accounts, while actively building relationships with clients, driving substantial revenue growth, and ensuring enduring client satisfaction.
  • Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
  • Collaborated with team members to achieve monthly sales targets and contribute to overall company growth.
  • Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
  • Built rapport with customers by understanding their unique needs and offering tailored solutions accordingly.
  • Maximized revenue potential of each account through upselling and cross-selling relevant products or services based on customer needs analysis.
  • Worked closely with other departments such as operations, finance, or logistics when needed for successful order fulfillment or issue resolution processes from start to finish.
  • Conducted follow-ups consistently after initial sales interactions, ensuring efficient progress towards closing deals.
  • Established a reputation for reliability by consistently meeting or exceeding sales targets and maintaining a strong work ethic throughout tenure.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Collaborated with management to develop strategic plans for business growth and improvement.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Customer Service/Sales Associate

Target
10.2018 - 06.2019
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Assisted customers with product selection, increasing sales and promoting brand loyalty.
  • Collaborated with team members to achieve monthly sales goals and drive overall store performance.
  • Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
  • Educated customers about ongoing promotions and special offers, driving additional revenue for the store.
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Operations

PSB- The Marketing Supersource
12.1998 - 05.2018
  • Coordinated with other departments including Quality Assurance, Maintenance, Engineering, and Warehouse personnel to address any cross-functional issues affecting productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Developed strong relationships with clients, resulting in repeat business and long-term partnerships.
  • Delivered exceptional customer service by promptly addressing client concerns and providing tailored solutions to meet their needs.
  • Streamlined internal processes for efficiency, reducing turnaround time for client orders and improving overall productivity.
  • Collaborated with design teams to create visually appealing print materials that effectively conveyed clients'' messaging.
  • Coordinated cross-functional teams throughout the sales process, from initial inquiry through final delivery of printed materials.
  • Initiated upselling opportunities by identifying additional services or products suited to clients'' specific requirements.
  • Collaborated with team members for seamless transitions between shifts and increased productivity overall.

Education

High School Diploma -

Savanna High School
Anaheim, CA

General Studies

Cypress College
Cypress, CA

Skills

  • Sales closing
  • Account Servicing
  • Customer Needs Assessment
  • Account development
  • Customer Retention
  • Account Management
  • Relationship Building
  • Upselling and Cross Selling
  • Attention to Detail
  • Adaptability
  • Team Cooperation

Timeline

Assistant Manager/Sales Representative

Keyston Bros
10.2018 - Current

Customer Service/Sales Associate

Target
10.2018 - 06.2019

Operations

PSB- The Marketing Supersource
12.1998 - 05.2018

High School Diploma -

Savanna High School

General Studies

Cypress College

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Lewis Allison