Lewis Arnette
Tappahannock,VA
Summary
Client-focused Employment Specialist with 3 years of experience working with clients from diverse career backgrounds to support comprehensive career and job searches. Tenacious advocate, supporting job seekers through rigorous job search processes. Detailed resume and job application specialist, helping clients generate targeted documents with strategic composition.
Perceptive and passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Strategic when placing clients in rewarding jobs based on skills, interests and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork.
Overview
5
5
years of professional experience
Work History
Veteran Employment Specialist /Case Manager
Easter Seals DC/MD/VA
Silver Spring, MD
07.2019 - Current
- Obtained benefits analysis reports and interpreted results to assist and counsel clients.
- Provided vocational rehabilitation counseling and support.
- Conducted comprehensive assessments of client needs for vocational rehabilitation services.
- Assisted individuals with addressing disabilities and developing career plans.
- Coordinated community resources and secured referrals.
- Mobilized case management system to document service delivery and case progress.
- Handled caseload of more than 38 clients.
- Evaluated diagnostic data to determine eligibility and needed services.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Manager of Operations
Red Lyon Logistics
Spotsylvania, VA
05.2017 - 07.2019
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Partnered with vendors and suppliers to effectively manage and budget.
- Developed systems to track and log work issues.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified procedure or process changes required to improve performance and productivity.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Increased profit by streamlining operations.
- Formulated processes to reduce downtime and financial loss.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
High School Diploma -
High Point High School
Beltsville, MDNo Degree - International Business Management
Community College of The Navy
Pensacola FloridaCertifications - Case Management 1 & 2
Workforce 180
New York/virtualMoody Bible College
Chicago IllinoisSkills
- Community Resources
- Client records management
- Client needs assessment
- Client advocacy
- Rehabilitation treatment planning
- Individual and group counseling
- Cultural Awareness
- Flexible and Adaptable
- Good Telephone Etiquette
- Training and Development
- Dependable and Responsible
- Decision Making
- Written Communication
- Active Listening
- Critical Thinking
- Planning and Coordination
Timeline
Veteran Employment Specialist /Case Manager
Easter Seals DC/MD/VA
07.2019 - Current
Manager of Operations
Red Lyon Logistics
05.2017 - 07.2019
High School Diploma -
High Point High School
No Degree - International Business Management
Community College of The Navy
Certifications - Case Management 1 & 2
Workforce 180
Moody Bible College
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